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D
Poor

Surry Community Health Center by Harborview

542 Allred Mill Road · Mount Airy, NC 27030

3367895076 · For profit - Corporation

120 beds109.3 residents110 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Surry Community Health Center by Harborview receives an overall staffing grade of D (Poor). With 3.1955 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.352 HPRD, below the recommended 0.75. It is 0.70 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 19.72% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.1955 HPRD — needs 0.28 more hours per resident per day.
⚠️RN staffing (0.352 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.1955hrs/resident/day▼ 0.70
CMS benchmark: 3.48
RN HPRD
0.352hrs/resident/day▼ 0.33
Recommended: 0.75
Weekend Drop-off
19.72%
3.3842 weekday → 2.7167 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.8112hrs/resident/day
Direct care aides
LPN HPRD
0.4408hrs/resident/day
Licensed practical nurses
Consistency
0.3714std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Surry County Average-0.70 HPRD
3.90
03.20 HPRD
vs. North Carolina State Average-0.57 HPRD
3.77
03.20 HPRD
vs. National Average-0.70 HPRD
3.90
03.20 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Surry Community Health Center by Harborview ★
Mount Airy · This facility
—
D
3.19550.352★☆☆☆☆
NORTHERN REGIONAL HOSPITAL
MOUNT AIRY
2.4 mi
A
4.82171.6404★★★★★
Chatham Nursing & Rehabilitation
Elkin
18.1 mi
C
3.30940.5803★★★★★
PruittHealth-Elkin
Elkin
21.5 mi
B
3.94290.9182★★★☆☆
Stokes County Nursing Home
Danbury
23 mi
B
3.62430.7883★★★☆☆
Yadkin Nursing and Care Center
Yadkinville
27 mi
C
3.27350.4088★★★★☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
33
Total Deficiencies
$145,262
Fines Assessed
Jun 11, 2025Health
5 deficiencies cited
▼
Mar 27, 2024Health
21 deficiencies cited· Includes actual harm
▼
Dec 1, 2022Health
7 deficiencies cited
▼

Penalty History

Mar 27, 2024Fine
$145,262
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.