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D
Poor

Glenbridge Health And Rehabilitation

211 Milton Brown Heirs Road · Boone, NC 28607

8282646720 · For profit - Limited Liability company

134 beds107.1 residents305 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Glenbridge Health And Rehabilitation receives an overall staffing grade of D (Poor). With 3.2568 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.366 HPRD, below the recommended 0.75. It is 0.64 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 13.93% compared to weekdays. The facility relies heavily on temporary agency staff (24.14% of hours), suggesting potential workforce instability.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (3)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.2568 HPRD — needs 0.22 more hours per resident per day.
⚠️RN staffing (0.366 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.
⚠️24.14% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.2568hrs/resident/day▼ 0.64
CMS benchmark: 3.48
RN HPRD
0.366hrs/resident/day▼ 0.32
Recommended: 0.75
Weekend Drop-off
13.93%
3.3903 weekday → 2.9181 weekend
Agency Staff
24.14%
7.19% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.7986hrs/resident/day
Direct care aides
LPN HPRD
0.7686hrs/resident/day
Licensed practical nurses
Consistency
0.2673std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Watauga County Average-0.31 HPRD
3.57
03.26 HPRD
vs. North Carolina State Average-0.51 HPRD
3.77
03.26 HPRD
vs. National Average-0.64 HPRD
3.90
03.26 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Glenbridge Health And Rehabilitation ★
Boone · This facility
—
D
3.25680.366★☆☆☆☆
The Foley Center at Chestnut Ridge
Blowing Rock
3.1 mi
C
3.87470.4694★★★☆☆
Life Care Center of Banner Elk
Banner Elk
12.6 mi
C
3.03930.4085★★★★★
Lenoir Health and Rehabilitation Center
Lenoir
17.7 mi
F
3.20920.237★★☆☆☆
Margate Health and Rehab Center
Jefferson
19 mi
C
3.12720.5068★☆☆☆☆
Ridge Valley Center for Nursing and Rehabilitation
Wilkesboro
26.3 mi
D
3.39410.3844★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
31
Total Deficiencies
$53,728
Fines Assessed
Apr 16, 2025Health
5 deficiencies cited
▼
Feb 6, 2025Health
16 deficiencies cited· Includes actual harm
▼
Dec 13, 2023Health
4 deficiencies cited
▼
Oct 5, 2023Health
6 deficiencies cited
▼

Penalty History

Feb 6, 2025Fine
$20,385
Feb 6, 2025Payment Denial
Feb 6, 2025Fine
$20,770
Oct 5, 2023Fine
$5,197
Mar 6, 2023Fine
$2,797
Feb 28, 2023Fine
$2,466
Feb 21, 2023Fine
$2,113
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.