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A+
Excellent

Cypress Glen Retirement Community

1000 Hickory Street · Greenville, NC 27858

2528300036 · Non profit - Corporation

6 beds2.5 residents74 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A+
Excellent
Total Staff
A+
Excellent
RN Staff
A+
Excellent
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Cypress Glen Retirement Community receives an overall staffing grade of A+ (Excellent). With 6.3236 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 2.43 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 24.42% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (1)

📊Staffing levels are highly variable day to day (consistency score: 3.2727). This means the care experience can be very different depending on the day.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
6.3236hrs/resident/day▲ 2.43
CMS benchmark: 3.48
RN HPRD
1.286hrs/resident/day▲ 0.60
Recommended: 0.75
Weekend Drop-off
24.42%
6.7675 weekday → 5.115 weekend
⚠ Significant weekend reduction
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
3.697hrs/resident/day
Direct care aides
LPN HPRD
0.7895hrs/resident/day
Licensed practical nurses
Consistency
3.2727std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Pitt County Average+2.39 HPRD
3.94
06.32 HPRD
vs. North Carolina State Average+2.56 HPRD
3.77
06.32 HPRD
vs. National Average+2.43 HPRD
3.90
06.32 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Cypress Glen Retirement Community ★
Greenville · This facility
—
A+
6.32361.286★★★★★
Greenville Health and Rehabilitation Center
Greenville
3.7 mi
C
3.40250.4882★☆☆☆☆
Macgregor Downs Health Center by Harborview
Greenville
4.1 mi
B
3.73920.6995★★☆☆☆
The Carrolton of Williamston
Williamston
15.8 mi
D
2.75920.3607★★☆☆☆
River Trace Nursing and Rehabilitation Center
Washington
17.8 mi
D
3.10710.3608★☆☆☆☆
Ridgewood Living & Rehabilitation Center
Washington
18.6 mi
C
3.30210.4328★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

1
Inspections
1
Total Deficiencies
$0
Fines Assessed
Sep 19, 2024Health
1 deficiency cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.