Home›New York›Monroe County›Waterview Heights Rehabilitation and Nursing Cente
C
Below Standard

Waterview Heights Rehabilitation and Nursing Cente

135 Meridan St. · Rochester, NY 14612

5856630930 · For profit - Partnership

229 beds190.2 residents302 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
B
Good
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Waterview Heights Rehabilitation and Nursing Cente receives an overall staffing grade of C (Below Standard). With 3.3892 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.5705 HPRD, below the recommended 0.75. It is 0.51 HPRD below the national average.

Weekend staffing drops significantly — dropping 25.57% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (3)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.3892 HPRD — needs 0.09 more hours per resident per day.
⚠️RN staffing (0.5705 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.
⚠️Weekend staffing drops 25.57% — significantly higher than average. Residents receive substantially less care on Saturdays and Sundays.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.3892hrs/resident/day▼ 0.51
CMS benchmark: 3.48
RN HPRD
0.5705hrs/resident/day▼ 0.11
Recommended: 0.75
Weekend Drop-off
25.57%
3.6532 weekday → 2.7192 weekend
⚠ Significant weekend reduction
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.8214hrs/resident/day
Direct care aides
LPN HPRD
0.9513hrs/resident/day
Licensed practical nurses
Consistency
0.5648std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Monroe County Average-0.55 HPRD
3.93
03.39 HPRD
vs. New York State Average-0.26 HPRD
3.65
03.39 HPRD
vs. National Average-0.51 HPRD
3.90
03.39 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Waterview Heights Rehabilitation and Nursing Cente ★
Rochester · This facility
—
C
3.38920.5705☆☆☆☆☆
St. Ann's Community
Rochester
6.1 mi
C
3.81210.4296★★★★☆
Church Home of the Protestant Episcopal Church
Rochester
8.5 mi
C
4.28180.4431★★★★☆
St. John's Health Care Corporation
Rochester
9.2 mi
C
3.94480.5026★☆☆☆☆
Monroe Community Hospital
Rochester
10.3 mi
C
4.15560.4746★☆☆☆☆
The Hurlbut
Rochester
11.4 mi
D
3.95570.2865★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
78
Total Deficiencies
$839,732
Fines Assessed
May 9, 2025Health
28 deficiencies cited· Includes actual harm
▼
Sep 17, 2024Health
20 deficiencies cited· Includes actual harm
▼
Jan 25, 2024Health
15 deficiencies cited
▼
May 25, 2023Health
15 deficiencies cited· Includes actual harm
▼

Penalty History

Dec 22, 2025Fine
$304,450
May 9, 2025Fine
$182,722
Sep 17, 2024Fine
$314,554
May 25, 2023Fine
$38,006
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.