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B
Good

COMPLETE CARE AT HARBORAGE LLC

7600 RIVER RD · NORTH BERGEN, NJ 07047

2018545400 · For profit - Limited Liability company

247 beds226 residents236 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
A
Very Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

COMPLETE CARE AT HARBORAGE LLC receives an overall staffing grade of B (Good). With 3.5149 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.38 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 20.6% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.5149hrs/resident/day▼ 0.38
CMS benchmark: 3.48
RN HPRD
0.8339hrs/resident/day▲ 0.15
Recommended: 0.75
Weekend Drop-off
20.6%
3.7322 weekday → 2.9634 weekend
⚠ Significant weekend reduction
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.167hrs/resident/day
Direct care aides
LPN HPRD
0.5141hrs/resident/day
Licensed practical nurses
Consistency
0.4157std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Hudson County Average-0.95 HPRD
4.46
03.51 HPRD
vs. New Jersey State Average-0.35 HPRD
3.87
03.51 HPRD
vs. National Average-0.38 HPRD
3.90
03.51 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
COMPLETE CARE AT HARBORAGE LLC ★
NORTH BERGEN · This facility
—
B
3.51490.8339★★★★★
HUDSONVIEW HEALTH CARE CENTER
NORTH BERGEN
0.6 mi
D
2.98310.5197★★★★★
OPTIMA CARE HARBORVIEW
JERSEY CITY
4.6 mi
D
2.77090.7214★★★☆☆
ALARIS HEALTH AT HAMILTON PARK
JERSEY CITY
5.4 mi
B
3.77360.6947★★★☆☆
COMPLETE CARE AT REGENT LLC
HACKENSACK
6.5 mi
C
3.19880.5011★★☆☆☆
FAMILY OF CARING AT TEANECK LLC
TEANECK
6.6 mi
B
3.61050.8205★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
20
Total Deficiencies
$0
Fines Assessed
Dec 6, 2024Health
6 deficiencies cited
▼
Jan 8, 2024Health
2 deficiencies cited· Includes actual harm
▼
Apr 26, 2023Health
11 deficiencies cited
▼
Apr 22, 2021Health
1 deficiency cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.