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C
Below Standard

COMPLETE CARE AT REGENT LLC

50 POLIFLY ROAD · HACKENSACK, NJ 07601

2016461166 · For profit - Individual

180 beds169.8 residents175 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

COMPLETE CARE AT REGENT LLC receives an overall staffing grade of C (Below Standard). With 3.1988 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.5011 HPRD, below the recommended 0.75. It is 0.70 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 12.56% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.1988 HPRD — needs 0.28 more hours per resident per day.
⚠️RN staffing (0.5011 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.1988hrs/resident/day▼ 0.70
CMS benchmark: 3.48
RN HPRD
0.5011hrs/resident/day▼ 0.18
Recommended: 0.75
Weekend Drop-off
12.56%
3.3166 weekday → 2.9 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.9074hrs/resident/day
Direct care aides
LPN HPRD
0.7119hrs/resident/day
Licensed practical nurses
Consistency
0.221std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Bergen County Average-0.66 HPRD
3.86
03.20 HPRD
vs. New Jersey State Average-0.67 HPRD
3.87
03.20 HPRD
vs. National Average-0.70 HPRD
3.90
03.20 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
COMPLETE CARE AT REGENT LLC ★
HACKENSACK · This facility
—
C
3.19880.5011★★☆☆☆
CAREONE AT WELLINGTON
HACKENSACK
0.9 mi
B
3.64220.6759★★★☆☆
FAMILY OF CARING AT TEANECK LLC
TEANECK
2.9 mi
B
3.61050.8205★★★★★
COMPLETE CARE AT HAMILTON, LLC
PASSAIC
3.7 mi
C
3.43530.7249★★☆☆☆
CAREONE AT NEW MILFORD
NEW MILFORD
3.8 mi
D
2.82730.4521★★★☆☆
COMPLETE CARE AT CHESTNUT HILL LLC
PASSAIC
4.3 mi
C
3.18980.5097★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
25
Total Deficiencies
$4,226
Fines Assessed
Feb 3, 2025Health
17 deficiencies cited
▼
Oct 4, 2023Health
1 deficiency cited
▼
Oct 2, 2023Health
5 deficiencies cited
▼
Jun 14, 2022Health
2 deficiencies cited
▼

Penalty History

Feb 21, 2023Fine
$4,226
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.