Home›Missouri›Howell County›NHC HEALTHCARE, WEST PLAINS
C
Below Standard

NHC HEALTHCARE, WEST PLAINS

211 DAVIS DRIVE · WEST PLAINS, MO 65775

4172560798 · For profit - Corporation

114 beds69.5 residents90 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
B
Good
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

NHC HEALTHCARE, WEST PLAINS receives an overall staffing grade of C (Below Standard). With 3.3943 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.6706 HPRD, below the recommended 0.75. It is 0.50 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 6.72% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.3943 HPRD — needs 0.09 more hours per resident per day.
⚠️RN staffing (0.6706 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
✅Consistent weekend staffing — only 6.72% drop-off
Total Nurse HPRD
3.3943hrs/resident/day▼ 0.50
CMS benchmark: 3.48
RN HPRD
0.6706hrs/resident/day▼ 0.01
Recommended: 0.75
Weekend Drop-off
6.72%
3.46 weekday → 3.2276 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.953hrs/resident/day
Direct care aides
LPN HPRD
0.6707hrs/resident/day
Licensed practical nurses
Consistency
0.3759std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Howell County Average-0.36 HPRD
3.75
03.39 HPRD
vs. Missouri State Average-0.09 HPRD
3.48
03.39 HPRD
vs. National Average-0.50 HPRD
3.90
03.39 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
NHC HEALTHCARE, WEST PLAINS ★
WEST PLAINS · This facility
—
C
3.39430.6706★★★★★
WEST VUE NURSING AND REHABILITATION CENTER
WEST PLAINS
0 mi
B
3.88560.5816★★★★★
BROOKE HAVEN HEALTHCARE
WEST PLAINS
0.9 mi
D
3.91530.3645★★★☆☆
WILLOW CARE NURSING HOME
WILLOW SPRINGS
18.6 mi
D
3.69360.3985★★★☆☆
MOUNTAIN VIEW HEALTHCARE
MOUNTAIN VIEW
21.6 mi
C
3.85980.5187★★★★★
SHADY OAKS HEALTHCARE CENTER
THAYER
23.2 mi
C
3.28280.5496★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

2
Inspections
13
Total Deficiencies
$0
Fines Assessed
Feb 7, 2025Health
5 deficiencies cited
▼
Feb 18, 2022Health
8 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.