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D
Poor

BROOKE HAVEN HEALTHCARE

1410 NORTH KENTUCKY AVENUE · WEST PLAINS, MO 65775

4172567975 · Non profit - Corporation

120 beds64.2 residents90 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

BROOKE HAVEN HEALTHCARE receives an overall staffing grade of D (Poor). With 3.9153 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.3645 HPRD, below the recommended 0.75. It is 0.02 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 18.48% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.3645 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.9153hrs/resident/day▲ 0.02
CMS benchmark: 3.48
RN HPRD
0.3645hrs/resident/day▼ 0.32
Recommended: 0.75
Weekend Drop-off
18.48%
4.1311 weekday → 3.3675 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.9228hrs/resident/day
Direct care aides
LPN HPRD
0.7953hrs/resident/day
Licensed practical nurses
Consistency
0.4705std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Howell County Average+0.17 HPRD
3.75
03.92 HPRD
vs. Missouri State Average+0.43 HPRD
3.48
03.92 HPRD
vs. National Average+0.02 HPRD
3.90
03.92 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
BROOKE HAVEN HEALTHCARE ★
WEST PLAINS · This facility
—
D
3.91530.3645★★★☆☆
NHC HEALTHCARE, WEST PLAINS
WEST PLAINS
0.9 mi
C
3.39430.6706★★★★★
WEST VUE NURSING AND REHABILITATION CENTER
WEST PLAINS
0.9 mi
B
3.88560.5816★★★★★
WILLOW CARE NURSING HOME
WILLOW SPRINGS
17.8 mi
D
3.69360.3985★★★☆☆
MOUNTAIN VIEW HEALTHCARE
MOUNTAIN VIEW
20.8 mi
C
3.85980.5187★★★★★
SHADY OAKS HEALTHCARE CENTER
THAYER
23.7 mi
C
3.28280.5496★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

6
Inspections
24
Total Deficiencies
$10,033
Fines Assessed
Dec 6, 2024Health
15 deficiencies cited· Includes actual harm
▼
Mar 1, 2024Health
1 deficiency cited
▼
Jul 12, 2023Health
1 deficiency cited
▼
Jul 6, 2023Health
5 deficiencies cited
▼
Jun 6, 2023Health
1 deficiency cited
▼
Mar 9, 2020Health
1 deficiency cited
▼

Penalty History

Dec 6, 2024Fine
$10,033
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.