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D
Poor

The Laurels of Kent

350 N Center St · Lowell, MI 49331

6168978473 · For profit - Corporation

153 beds95.1 residents105 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
D
Poor
Total Staff
C
Below Standard
RN Staff
D
Poor
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

The Laurels of Kent receives an overall staffing grade of D (Poor). With 2.9551 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.4339 HPRD, below the recommended 0.75. It is 0.94 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 15.12% compared to weekdays. The facility has low agency staff usage (0.03% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 2.9551 HPRD — needs 0.52 more hours per resident per day.
⚠️RN staffing (0.4339 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0.03%) — mostly permanent, familiar staff
Total Nurse HPRD
2.9551hrs/resident/day▼ 0.94
CMS benchmark: 3.48
RN HPRD
0.4339hrs/resident/day▼ 0.25
Recommended: 0.75
Weekend Drop-off
15.12%
3.087 weekday → 2.6202 weekend
Agency Staff
0.03%
0.18% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.8978hrs/resident/day
Direct care aides
LPN HPRD
0.6234hrs/resident/day
Licensed practical nurses
Consistency
0.305std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Kent County Average-1.48 HPRD
4.43
02.96 HPRD
vs. Michigan State Average-1.07 HPRD
4.03
02.96 HPRD
vs. National Average-0.94 HPRD
3.90
02.96 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
The Laurels of Kent ★
Lowell · This facility
—
D
2.95510.4339★★☆☆☆
Mission Point Nursing & Physical Rehabilitation Ce
Grand Rapids
10.5 mi
C
3.84360.536★★☆☆☆
Porter Hills Health Center
Grand Rapids
11.7 mi
A
4.92510.9362★★★★★
Optalis Health & Rehabilitation at Kent-Crossing
Grand Rapids
11.9 mi
C
3.87020.4939★☆☆☆☆
Mission Point Nursing & Physical Rehabilitation Ce
Belding
12.5 mi
C
3.34770.8336★★☆☆☆
Medilodge of Grand Rapids
Grand Rapids
14.1 mi
B
3.91410.7708★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

9
Inspections
44
Total Deficiencies
$62,010
Fines Assessed
Aug 28, 2025Health
1 deficiency cited
▼
Apr 15, 2025Health
3 deficiencies cited
▼
Apr 9, 2025Health
2 deficiencies cited· Includes actual harm
▼
Dec 20, 2024Health
4 deficiencies cited
▼
May 16, 2024Health
1 deficiency cited
▼
Oct 25, 2023Health
12 deficiencies cited· Includes actual harm
▼
Sep 20, 2023Health
3 deficiencies cited
▼
Sep 6, 2023Health
5 deficiencies cited
▼
Dec 1, 2022Health
13 deficiencies cited· Includes actual harm
▼

Penalty History

Oct 25, 2023Fine
$62,010
Oct 25, 2023Payment Denial
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.