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C
Below Standard

Optalis Health & Rehabilitation at Kent-Crossing

2320 E Beltline SE · Grand Rapids, MI 49546

6169493000 · For profit - Corporation

182 beds111.3 residents206 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Optalis Health & Rehabilitation at Kent-Crossing receives an overall staffing grade of C (Below Standard). With 3.8702 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.4939 HPRD, below the recommended 0.75. It is 0.03 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 19.66% compared to weekdays. The facility has low agency staff usage (5.38% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.4939 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
3.8702hrs/resident/day▼ 0.03
CMS benchmark: 3.48
RN HPRD
0.4939hrs/resident/day▼ 0.19
Recommended: 0.75
Weekend Drop-off
19.66%
4.0979 weekday → 3.2922 weekend
Agency Staff
5.38%
21.95% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.5322hrs/resident/day
Direct care aides
LPN HPRD
0.844hrs/resident/day
Licensed practical nurses
Consistency
0.4961std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Kent County Average-0.56 HPRD
4.43
03.87 HPRD
vs. Michigan State Average-0.16 HPRD
4.03
03.87 HPRD
vs. National Average-0.03 HPRD
3.90
03.87 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Optalis Health & Rehabilitation at Kent-Crossing ★
Grand Rapids · This facility
—
C
3.87020.4939★☆☆☆☆
Mission Point Nursing & Physical Rehabilitation Ce
Grand Rapids
2 mi
C
3.84360.536★★☆☆☆
Porter Hills Health Center
Grand Rapids
2.8 mi
A
4.92510.9362★★★★★
Clark Retirement Community
Grand Rapids
3 mi
C
3.64420.5033★☆☆☆☆
Corewell Health Rehabilitation & Nursing Center -
Grand Rapids
3.1 mi
A+
5.29481.3937★★★★★
Medilodge of Grand Rapids
Grand Rapids
4.7 mi
B
3.91410.7708★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

8
Inspections
60
Total Deficiencies
$0
Fines Assessed
Aug 7, 2025Health
6 deficiencies cited
▼
Jan 29, 2025Health
16 deficiencies cited
▼
Oct 24, 2024Health
3 deficiencies cited
▼
Oct 11, 2024Health
3 deficiencies cited
▼
Apr 25, 2024Health
5 deficiencies cited
▼
Jan 12, 2024Health
13 deficiencies cited
▼
Oct 12, 2023Health
2 deficiencies cited· Includes actual harm
▼
Nov 18, 2022Health
12 deficiencies cited· Includes actual harm
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.