Home›Massachusetts›Worcester County›WHITTIER WESTBOROUGH TRANSITIONAL CARE UNIT
A+
Excellent

WHITTIER WESTBOROUGH TRANSITIONAL CARE UNIT

150 FLANDERS ROAD · WESTBOROUGH, MA 01581

5088712000 · For profit - Corporation

19 beds16.3 residents54 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A+
Excellent
Total Staff
A+
Excellent
RN Staff
A+
Excellent
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

WHITTIER WESTBOROUGH TRANSITIONAL CARE UNIT receives an overall staffing grade of A+ (Excellent). With 6.5176 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 2.62 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 14.79% compared to weekdays. The facility has low agency staff usage (3.36% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (1)

📊Staffing levels are highly variable day to day (consistency score: 0.8569). This means the care experience can be very different depending on the day.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (3.36%) — mostly permanent, familiar staff
Total Nurse HPRD
6.5176hrs/resident/day▲ 2.62
CMS benchmark: 3.48
RN HPRD
2.123hrs/resident/day▲ 1.44
Recommended: 0.75
Weekend Drop-off
14.79%
6.802 weekday → 5.7958 weekend
Agency Staff
3.36%
10.06% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.9504hrs/resident/day
Direct care aides
LPN HPRD
1.4443hrs/resident/day
Licensed practical nurses
Consistency
0.8569std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Worcester County Average+2.70 HPRD
3.82
06.52 HPRD
vs. Massachusetts State Average+2.65 HPRD
3.87
06.52 HPRD
vs. National Average+2.62 HPRD
3.90
06.52 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
WHITTIER WESTBOROUGH TRANSITIONAL CARE UNIT ★
WESTBOROUGH · This facility
—
A+
6.51762.123★★★★★
BEAUMONT REHAB & SKILLED NURSING CTR - WESTBORO
WESTBOROUGH
2.1 mi
C
3.56790.5269★★★★☆
WESTBOROUGH HEALTHCARE
WESTBOROUGH
2.3 mi
B
3.64030.5987★★☆☆☆
MARLBOROUGH HILLS REHABILITATION & HLTH CARE CTR
MARLBOROUGH
4.6 mi
D
3.32750.3356★☆☆☆☆
Alliance Health at Coleman
NORTHBOROUGH
5.2 mi
B
3.65650.6887★★★★☆
RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE
MARLBOROUGH
5.8 mi
B
3.88550.6124★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

2
Inspections
6
Total Deficiencies
$0
Fines Assessed
May 2, 2025Health
4 deficiencies cited
▼
May 16, 2024Health
2 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.