Home›Massachusetts›Franklin County›POET'S SEAT HEALTHCARE CENTER
C
Below Standard

POET'S SEAT HEALTHCARE CENTER

359 HIGH STREET · GREENFIELD, MA 01301

4137746318 · For profit - Limited Liability company

63 beds55.3 residents171 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

POET'S SEAT HEALTHCARE CENTER receives an overall staffing grade of C (Below Standard). With 3.3378 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.4818 HPRD, below the recommended 0.75. It is 0.56 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 15.66% compared to weekdays. The facility uses a moderate level of agency staff (12.64% of hours), suggesting some reliance on temporary workers.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.3378 HPRD — needs 0.14 more hours per resident per day.
⚠️RN staffing (0.4818 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (1)

✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
3.3378hrs/resident/day▼ 0.56
CMS benchmark: 3.48
RN HPRD
0.4818hrs/resident/day▼ 0.20
Recommended: 0.75
Weekend Drop-off
15.66%
3.4924 weekday → 2.9455 weekend
Agency Staff
12.64%
10.06% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.8827hrs/resident/day
Direct care aides
LPN HPRD
0.9265hrs/resident/day
Licensed practical nurses
Consistency
0.3824std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Franklin County Average-0.24 HPRD
3.57
03.34 HPRD
vs. Massachusetts State Average-0.53 HPRD
3.87
03.34 HPRD
vs. National Average-0.56 HPRD
3.90
03.34 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
POET'S SEAT HEALTHCARE CENTER ★
GREENFIELD · This facility
—
C
3.33780.4818★★☆☆☆
CHARLENE MANOR EXTENDED CARE FACILITY
GREENFIELD
2.1 mi
B
3.78690.6561★☆☆☆☆
REGALCARE AT GREENFIELD
GREENFIELD
2.3 mi
C
3.59450.5397★★★★☆
QUABBIN VALLEY HEALTHCARE
ATHOL
16.1 mi
C
3.35120.4291★☆☆☆☆
CENTER FOR EXTENDED CARE AT AMHERST
AMHERST
16.4 mi
D
3.2960.2747★★☆☆☆
LINDA MANOR EXTENDED CARE FACILITY
LEEDS
17.7 mi
B
4.03770.6754★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

5
Inspections
43
Total Deficiencies
$5,541
Fines Assessed
May 28, 2025Health
6 deficiencies cited· Includes actual harm
▼
Oct 3, 2024Health
2 deficiencies cited
▼
Mar 11, 2024Health
5 deficiencies cited
▼
Aug 28, 2023Health
2 deficiencies cited
▼
Nov 2, 2022Health
28 deficiencies cited· Includes actual harm
▼

Penalty History

May 28, 2025Fine
$5,541
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.