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D
Poor

STERLING CARE HILLHAVEN

3210 POWDER MILL ROAD · ADELPHI, MD 20783

3019373939 · For profit - Limited Liability company

66 beds56 residents101 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

STERLING CARE HILLHAVEN receives an overall staffing grade of D (Poor). With 4.1703 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.3733 HPRD, below the recommended 0.75. It is 0.27 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 1% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (1)

⚠️RN staffing (0.3733 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
✅Consistent weekend staffing — only 1% drop-off
Total Nurse HPRD
4.1703hrs/resident/day▲ 0.27
CMS benchmark: 3.48
RN HPRD
0.3733hrs/resident/day▼ 0.31
Recommended: 0.75
Weekend Drop-off
1%
4.1821 weekday → 4.1401 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.5803hrs/resident/day
Direct care aides
LPN HPRD
0.9736hrs/resident/day
Licensed practical nurses
Consistency
0.4503std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Prince Georges County Average+0.29 HPRD
3.88
04.17 HPRD
vs. Maryland State Average+0.25 HPRD
3.92
04.17 HPRD
vs. National Average+0.27 HPRD
3.90
04.17 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
STERLING CARE HILLHAVEN ★
ADELPHI · This facility
—
D
4.17030.3733★★★★★
RIDERWOOD VILLAGE
SILVER SPRING
1.4 mi
A
4.82851.3177★★★★★
AUTUMN LAKE HEALTHCARE AT SILVER SPRING
SILVER SPRING
2.4 mi
B
3.58220.6113★★★☆☆
ADELPHI NURSING AND REHABILITATION CENTER
ADELPHI
2.5 mi
C
3.37020.4688★★☆☆☆
ALTHEA WOODLAND NURSING HOME
SILVER SPRING
2.8 mi
C
3.84320.4439★★★★☆
COMPLETE CARE AT SPRINGBROOK
SILVER SPRING
3.1 mi
C
3.3310.6036★★★★☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
18
Total Deficiencies
$0
Fines Assessed
Jun 9, 2025Health
8 deficiencies cited
▼
May 25, 2022Health
8 deficiencies cited
▼
Nov 13, 2018Health
2 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.