Home›Louisiana›St. Tammany County›Pontchartrain Health Care Center
F
Critical

Pontchartrain Health Care Center

1401 Highway 190 · Mandeville, LA 70448

9856268581 · For profit - Corporation

182 beds105.6 residents182 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
F
Critical
RN Staff
F
Critical
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Pontchartrain Health Care Center receives an overall staffing grade of F (Critical). With 3.852 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.2076 HPRD, below the recommended 0.75. It is 0.04 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 17.94% compared to weekdays. The facility has low agency staff usage (6.23% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.2076 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
3.852hrs/resident/day▼ 0.04
CMS benchmark: 3.48
RN HPRD
0.2076hrs/resident/day▼ 0.48
Recommended: 0.75
Weekend Drop-off
17.94%
4.0577 weekday → 3.3297 weekend
Agency Staff
6.23%
11.99% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.3417hrs/resident/day
Direct care aides
LPN HPRD
1.2825hrs/resident/day
Licensed practical nurses
Consistency
0.4824std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. St. Tammany County Average-0.20 HPRD
4.05
03.85 HPRD
vs. Louisiana State Average+0.01 HPRD
3.84
03.85 HPRD
vs. National Average-0.04 HPRD
3.90
03.85 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Pontchartrain Health Care Center ★
Mandeville · This facility
—
F
3.8520.2076★☆☆☆☆
HERITAGE MANOR OF MANDEVILLE
MANDEVILLE
1 mi
D
3.88580.3043★★☆☆☆
TRINITY TRACE COMMUNITY CARE CENTER
COVINGTON
1.2 mi
D
4.43640.2928★★★★☆
CHRISTWOOD
COVINGTON
4.4 mi
C
4.46920.4724★★★★☆
Forest Manor Nursing and Rehabilitation Center
COVINGTON
5.2 mi
F
3.91430.2411★★★☆☆
LACOMBE NURSING CENTRE
LACOMBE
10.7 mi
C
3.78820.5234★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

9
Inspections
42
Total Deficiencies
$162,920
Fines Assessed
Jun 13, 2025Health
11 deficiencies cited· Includes actual harm
▼
Apr 3, 2025Health
1 deficiency cited
▼
Mar 5, 2025Health
3 deficiencies cited
▼
Nov 13, 2024Health
2 deficiencies cited
▼
Oct 11, 2024Health
5 deficiencies cited
▼
Jul 31, 2024Health
1 deficiency cited
▼
May 8, 2024Health
10 deficiencies cited
▼
Feb 15, 2024Health
2 deficiencies cited
▼
Apr 27, 2023Health
7 deficiencies cited
▼

Penalty History

Jun 13, 2025Fine
$162,920
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.