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D
Poor

Heritage Manor South

9712 MANSFIELD ROAD · SHREVEPORT, LA 71118

3186872080 · For profit - Limited Liability company

145 beds109.2 residents150 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Heritage Manor South receives an overall staffing grade of D (Poor). With 3.8031 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.3306 HPRD, below the recommended 0.75. It is 0.09 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 23.1% compared to weekdays. The facility has low agency staff usage (0.19% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (1)

⚠️RN staffing (0.3306 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0.19%) — mostly permanent, familiar staff
Total Nurse HPRD
3.8031hrs/resident/day▼ 0.09
CMS benchmark: 3.48
RN HPRD
0.3306hrs/resident/day▼ 0.35
Recommended: 0.75
Weekend Drop-off
23.1%
4.0687 weekday → 3.1288 weekend
⚠ Significant weekend reduction
Agency Staff
0.19%
2.19% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.3209hrs/resident/day
Direct care aides
LPN HPRD
1.1132hrs/resident/day
Licensed practical nurses
Consistency
0.5136std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Caddo County Average-0.27 HPRD
4.07
03.80 HPRD
vs. Louisiana State Average-0.04 HPRD
3.84
03.80 HPRD
vs. National Average-0.09 HPRD
3.90
03.80 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Heritage Manor South ★
SHREVEPORT · This facility
—
D
3.80310.3306★★★☆☆
THE GUEST HOUSE SKILLED NURSING REHABILITATION
SHREVEPORT
1.3 mi
F
2.81490.2376★☆☆☆☆
THE BRADFORD SKILLED NURSING AND REHABILITATION
SHREVEPORT
1.9 mi
F
3.42540.2409★★★☆☆
SOUTHERN HILLS HEALTHCARE AND REHABILITATION
SHREVEPORT
2 mi
F
3.89710.1874★☆☆☆☆
GARDEN PARK NURSING & REHAB CTR, LLC
SHREVEPORT
3.9 mi
C
3.80310.4033★★★☆☆
HERITAGE MANOR WEST
SHREVEPORT
4.5 mi
D
3.71620.3096★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

5
Inspections
18
Total Deficiencies
$0
Fines Assessed
Dec 11, 2025Health
1 deficiency cited
▼
Jul 22, 2025Health
2 deficiencies cited
▼
Oct 30, 2024Health
7 deficiencies cited
▼
Nov 29, 2023Health
4 deficiencies cited
▼
Nov 16, 2022Health
4 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.