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D
Poor

REGAL HEIGHTS HEALTHCARE & REHAB CENTER

6525 LANCASTER PIKE · HOCKESSIN, DE 19707

3029980181 · For profit - Corporation

172 beds161.3 residents237 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

REGAL HEIGHTS HEALTHCARE & REHAB CENTER receives an overall staffing grade of D (Poor). With 3.9404 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.3662 HPRD, below the recommended 0.75. It is 0.04 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 10.23% compared to weekdays. The facility has low agency staff usage (5.82% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.3662 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.9404hrs/resident/day▲ 0.04
CMS benchmark: 3.48
RN HPRD
0.3662hrs/resident/day▼ 0.32
Recommended: 0.75
Weekend Drop-off
10.23%
4.0577 weekday → 3.6426 weekend
Agency Staff
5.82%
8.23% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.1829hrs/resident/day
Direct care aides
LPN HPRD
1.3914hrs/resident/day
Licensed practical nurses
Consistency
0.23std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. New Castle County Average-0.61 HPRD
4.55
03.94 HPRD
vs. Delaware State Average-0.44 HPRD
4.38
03.94 HPRD
vs. National Average+0.04 HPRD
3.90
03.94 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
REGAL HEIGHTS HEALTHCARE & REHAB CENTER ★
HOCKESSIN · This facility
—
D
3.94040.3662★★☆☆☆
WILLOWBROOKE COURT AT COKESBURY VILLAGE
HOCKESSIN
0.8 mi
B
3.84371.2755★★★★★
SPRINGS REHABILITATION AT BRANDYWINE
WILMINGTON
2.1 mi
B
3.52870.5767★★☆☆☆
CADIA REHABILITATION PIKE CREEK
WILMINGTON
2.5 mi
B
4.54980.6135★★☆☆☆
COMPLETE CARE AT BRACKENVILLE LLC
HOCKESSIN
2.7 mi
B
3.6840.7918★★★★★
PIKE CREEK NURSING & REHABILITATION CENTER
WILMINGTON
2.8 mi
B
3.78990.5779★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
67
Total Deficiencies
$140,261
Fines Assessed
May 23, 2025Health
20 deficiencies cited· Includes actual harm
▼
Feb 10, 2025Health
6 deficiencies cited· Includes actual harm
▼
May 1, 2024Health
17 deficiencies cited· Includes actual harm
▼
Jun 8, 2023Health
24 deficiencies cited· Includes actual harm
▼

Penalty History

May 23, 2025Fine
$17,760
Feb 10, 2025Fine
$12,438
May 1, 2024Fine
$16,801
Jun 8, 2023Fine
$93,262
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.