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B
Good

COMPLETE CARE AT BRACKENVILLE LLC

100 ST. CLAIRE DRIVE · HOCKESSIN, DE 19707

3022345420 · For profit - Limited Liability company

104 beds98 residents158 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
A
Very Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

COMPLETE CARE AT BRACKENVILLE LLC receives an overall staffing grade of B (Good). With 3.684 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.21 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 12.57% compared to weekdays. The facility has low agency staff usage (7.42% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.684hrs/resident/day▼ 0.21
CMS benchmark: 3.48
RN HPRD
0.7918hrs/resident/day▲ 0.11
Recommended: 0.75
Weekend Drop-off
12.57%
3.8197 weekday → 3.3394 weekend
Agency Staff
7.42%
5.91% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.9664hrs/resident/day
Direct care aides
LPN HPRD
0.9138hrs/resident/day
Licensed practical nurses
Consistency
0.2705std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. New Castle County Average-0.86 HPRD
4.55
03.68 HPRD
vs. Delaware State Average-0.70 HPRD
4.38
03.68 HPRD
vs. National Average-0.21 HPRD
3.90
03.68 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
COMPLETE CARE AT BRACKENVILLE LLC ★
HOCKESSIN · This facility
—
B
3.6840.7918★★★★★
PIKE CREEK NURSING & REHABILITATION CENTER
WILMINGTON
1.3 mi
B
3.78990.5779★☆☆☆☆
WILLOWBROOKE COURT AT COKESBURY VILLAGE
HOCKESSIN
2.2 mi
B
3.84371.2755★★★★★
REGAL HEIGHTS HEALTHCARE & REHAB CENTER
HOCKESSIN
2.7 mi
D
3.94040.3662★★☆☆☆
CADIA REHABILITATION PIKE CREEK
WILMINGTON
3.1 mi
B
4.54980.6135★★☆☆☆
SPRINGS REHABILITATION AT BRANDYWINE
WILMINGTON
4.2 mi
B
3.52870.5767★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
40
Total Deficiencies
$16,801
Fines Assessed
Sep 15, 2025Health
3 deficiencies cited
▼
Feb 14, 2025Health
5 deficiencies cited
▼
Feb 2, 2024Health
16 deficiencies cited· Includes actual harm
▼
Jul 25, 2022Health
16 deficiencies cited· Includes actual harm
▼

Penalty History

Feb 2, 2024Fine
$16,801
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.