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A
Very Good

ENCORE AT WINDSOR HILLS

1212 FOULK ROAD · WILMINGTON, DE 19803

3024784296 · For profit - Corporation

46 beds43.5 residents79 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
A+
Excellent
RN Staff
A
Very Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

ENCORE AT WINDSOR HILLS receives an overall staffing grade of A (Very Good). With 4.4576 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.56 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 14.86% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
4.4576hrs/resident/day▲ 0.56
CMS benchmark: 3.48
RN HPRD
1.2533hrs/resident/day▲ 0.57
Recommended: 0.75
Weekend Drop-off
14.86%
4.653 weekday → 3.9616 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.5916hrs/resident/day
Direct care aides
LPN HPRD
0.6126hrs/resident/day
Licensed practical nurses
Consistency
0.3968std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. New Castle County Average-0.09 HPRD
4.55
04.46 HPRD
vs. Delaware State Average+0.08 HPRD
4.38
04.46 HPRD
vs. National Average+0.56 HPRD
3.90
04.46 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
ENCORE AT WINDSOR HILLS ★
WILMINGTON · This facility
—
A
4.45761.2533★★★★★
WILMINGTON NURSING & REHABILITATION CENTER
WILMINGTON
0.7 mi
B
3.91270.6479★☆☆☆☆
CADIA REHABILITATION SILVERSIDE
WILMINGTON
1.1 mi
A
4.32730.9817★★★★☆
ENCORE AT WILMINGTON
WILMINGTON
1.5 mi
B
3.95260.9012★★☆☆☆
KUTZ REHABILITATION AND NURSING
WILMINGTON
2.8 mi
B
4.8350.7449★☆☆☆☆
KENTMERE REHABILITATION AND HEALTHCARE CENTER
WILMINGTON
2.9 mi
A
4.37980.8844★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

2
Inspections
19
Total Deficiencies
$19,837
Fines Assessed
Feb 26, 2024Health
8 deficiencies cited· Includes actual harm
▼
May 27, 2022Health
11 deficiencies cited
▼

Penalty History

Feb 26, 2024Fine
$13,544
May 30, 2023Fine
$6,293
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.