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B
Good

ENCORE AT WILMINGTON

2723 SHIPLEY ROAD · WILMINGTON, DE 19810

3024790111 · For profit - Corporation

82 beds65.1 residents118 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
A
Very Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

ENCORE AT WILMINGTON receives an overall staffing grade of B (Good). With 3.9526 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.06 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 9.34% compared to weekdays. The facility uses a moderate level of agency staff (9.36% of hours), suggesting some reliance on temporary workers.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (5)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Consistent weekend staffing — only 9.34% drop-off
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.9526hrs/resident/day▲ 0.06
CMS benchmark: 3.48
RN HPRD
0.9012hrs/resident/day▲ 0.22
Recommended: 0.75
Weekend Drop-off
9.34%
4.0598 weekday → 3.6806 weekend
Agency Staff
9.36%
13.2% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.0995hrs/resident/day
Direct care aides
LPN HPRD
0.9519hrs/resident/day
Licensed practical nurses
Consistency
0.278std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. New Castle County Average-0.59 HPRD
4.55
03.95 HPRD
vs. Delaware State Average-0.43 HPRD
4.38
03.95 HPRD
vs. National Average+0.06 HPRD
3.90
03.95 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
ENCORE AT WILMINGTON ★
WILMINGTON · This facility
—
B
3.95260.9012★★☆☆☆
CADIA REHABILITATION SILVERSIDE
WILMINGTON
0.6 mi
A
4.32730.9817★★★★☆
ENCORE AT WINDSOR HILLS
WILMINGTON
1.5 mi
A
4.45761.2533★★★★★
WILMINGTON NURSING & REHABILITATION CENTER
WILMINGTON
2 mi
B
3.91270.6479★☆☆☆☆
KENTMERE REHABILITATION AND HEALTHCARE CENTER
WILMINGTON
4 mi
A
4.37980.8844★★★☆☆
WILLOWBROOKE COURT AT COUNTRY HOUSE
WILMINGTON
4.1 mi
B
3.91071.3294★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

6
Inspections
60
Total Deficiencies
$32,394
Fines Assessed
Jun 6, 2025Health
1 deficiency cited
▼
Jul 2, 2024Health
24 deficiencies cited· Includes actual harm
▼
Jan 8, 2024Health
10 deficiencies cited· Includes actual harm
▼
Apr 20, 2023Health
2 deficiencies cited
▼
Jan 26, 2023Health
20 deficiencies cited
▼
Nov 1, 2019Health
3 deficiencies cited
▼

Penalty History

Jul 2, 2024Fine
$16,801
Jan 8, 2024Fine
$15,593
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.