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B
Good

COMPLETE CARE AT MIDDLEBURY

778 MIDDLEBURY RD · MIDDLEBURY, CT 06762

2037582471 · For profit - Corporation

58 beds54.3 residents120 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
A
Very Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

COMPLETE CARE AT MIDDLEBURY receives an overall staffing grade of B (Good). With 3.9225 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.03 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 13.83% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.9225hrs/resident/day▲ 0.03
CMS benchmark: 3.48
RN HPRD
0.764hrs/resident/day▲ 0.08
Recommended: 0.75
Weekend Drop-off
13.83%
4.082 weekday → 3.5174 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.3315hrs/resident/day
Direct care aides
LPN HPRD
0.827hrs/resident/day
Licensed practical nurses
Consistency
0.4168std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Naugatuck Vly County Average+0.05 HPRD
3.87
03.92 HPRD
vs. Connecticut State Average+0.08 HPRD
3.84
03.92 HPRD
vs. National Average+0.03 HPRD
3.90
03.92 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
COMPLETE CARE AT MIDDLEBURY ★
MIDDLEBURY · This facility
—
B
3.92250.764★★★★☆
APPLE REHAB WATERTOWN
WATERTOWN
2.9 mi
C
3.35510.5894★★☆☆☆
Waterbury Center For Nursing & Rehabilitation Llc
WATERBURY
3.2 mi
B
3.76560.7494★★★☆☆
LUTHERAN HOME OF SOUTHBURY INC
SOUTHBURY
5.4 mi
B
4.17060.7004★★★☆☆
AUTUMN LAKE HEALTHCARE AT BUCKS HILL
WATERBURY
6 mi
C
3.29110.4643★★★★☆
COMPLETE CARE AT GLENDALE
NAUGATUCK
6.3 mi
C
3.30270.5489★★★★☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
17
Total Deficiencies
$0
Fines Assessed
Sep 19, 2025Health
1 deficiency cited· Includes actual harm
▼
Sep 25, 2023Health
10 deficiencies cited
▼
Sep 15, 2021Health
3 deficiencies cited
▼
May 9, 2019Health
3 deficiencies cited· Includes actual harm
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.