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C
Below Standard

THE REHABILITATION CENTER AT THE PALAZZO

6250 NORTH 19TH AVENUE · PHOENIX, AZ 85015

6024336300 · For profit - Limited Liability company

60 beds54.3 residents86 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

THE REHABILITATION CENTER AT THE PALAZZO receives an overall staffing grade of C (Below Standard). With 3.8355 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.4807 HPRD, below the recommended 0.75. It is 0.06 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 17.53% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.4807 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.8355hrs/resident/day▼ 0.06
CMS benchmark: 3.48
RN HPRD
0.4807hrs/resident/day▼ 0.20
Recommended: 0.75
Weekend Drop-off
17.53%
4.0354 weekday → 3.3281 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.1813hrs/resident/day
Direct care aides
LPN HPRD
1.1736hrs/resident/day
Licensed practical nurses
Consistency
0.4447std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Maricopa County Average-0.49 HPRD
4.32
03.84 HPRD
vs. Arizona State Average-0.30 HPRD
4.13
03.84 HPRD
vs. National Average-0.06 HPRD
3.90
03.84 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
THE REHABILITATION CENTER AT THE PALAZZO ★
PHOENIX · This facility
—
C
3.83550.4807★★★☆☆
BEATITUDES CAMPUS
PHOENIX
0.7 mi
C
3.74860.425★★★☆☆
MARYLAND GARDENS POST ACUTE
PHOENIX
1.7 mi
D
3.36310.3815★★★☆☆
HAVEN OF PHOENIX
PHOENIX
2.2 mi
C
3.27480.42★★★★☆
THE TERRACES OF PHOENIX
PHOENIX
3.1 mi
A
4.93381.238★★★★★
NORTH MOUNTAIN MEDICAL AND REHABILITATION CENTER
PHOENIX
3.3 mi
A+
6.06081.0329★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
28
Total Deficiencies
$0
Fines Assessed
Jun 27, 2025Health
8 deficiencies cited
▼
Sep 8, 2023Health
7 deficiencies cited
▼
Jul 28, 2022Health
13 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.