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B
Good

MERCY HEALTH SERVICES

2727 W MITCHELL ST · MILWAUKEE, WI 53215

4143833699 · For profit - Corporation

60 beds36.1 residents91 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
A
Very Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

MERCY HEALTH SERVICES receives an overall staffing grade of B (Good). With 3.7046 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.19 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 13.62% compared to weekdays. The facility uses a moderate level of agency staff (13.66% of hours), suggesting some reliance on temporary workers.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
3.7046hrs/resident/day▼ 0.19
CMS benchmark: 3.48
RN HPRD
0.8332hrs/resident/day▲ 0.15
Recommended: 0.75
Weekend Drop-off
13.62%
3.8529 weekday → 3.3281 weekend
Agency Staff
13.66%
27.19% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.6613hrs/resident/day
Direct care aides
LPN HPRD
1.0851hrs/resident/day
Licensed practical nurses
Consistency
0.5427std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Milwaukee County Average-0.36 HPRD
4.07
03.70 HPRD
vs. Wisconsin State Average-0.49 HPRD
4.20
03.70 HPRD
vs. National Average-0.19 HPRD
3.90
03.70 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
MERCY HEALTH SERVICES ★
MILWAUKEE · This facility
—
B
3.70460.8332★★☆☆☆
Milwaukee Health and Rehab
MILWAUKEE
2.2 mi
D
2.90060.417★★★★☆
SUNRISE HEALTH SERVICES
MILWAUKEE
2.4 mi
C
3.44280.5249★☆☆☆☆
JEWISH HOME AND CARE CENTER
MILWAUKEE
3.6 mi
B
4.83240.6466★★★★☆
RESOLVE AT WEST ALLIS RESPIRATORY AND REHAB
WEST ALLIS
3.9 mi
B
4.6230.6666★☆☆☆☆
MAPLEWOOD CENTER
WEST ALLIS
4 mi
A+
5.11281.0362★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

8
Inspections
34
Total Deficiencies
$47,753
Fines Assessed
Dec 3, 2025Health
2 deficiencies cited
▼
May 21, 2025Health
3 deficiencies cited
▼
Sep 19, 2024Health
3 deficiencies cited
▼
Aug 5, 2024Health
2 deficiencies cited
▼
May 13, 2024Health
1 deficiency cited· Includes actual harm
▼
Feb 29, 2024Health
9 deficiencies cited· Includes actual harm
▼
Feb 22, 2023Health
3 deficiencies cited· Includes actual harm
▼
Dec 21, 2022Health
11 deficiencies cited
▼

Penalty History

May 13, 2024Fine
$14,050
Feb 29, 2024Fine
$33,703
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.