HomeWisconsinLa Crosse CountyHILLVIEW HEALTH CARE CTR
A
Very Good

HILLVIEW HEALTH CARE CTR

3501 PARK LANE DR · LA CROSSE, WI 54601

6087894800 · Government - County

40 beds36.3 residents86 staff
CMS Five-Star Ratings
Overall
Staffing
Quality
Inspections
Staffing Grades
A
Very Good
Total Staff
A+
Excellent
RN Staff
A
Very Good
Overall
CMS Benchmark(≥ 3.48 HPRD)
RN Recommendation(≥ 0.75 HPRD)
Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

HILLVIEW HEALTH CARE CTR receives an overall staffing grade of A (Very Good). With 4.3667 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.47 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 13.22% compared to weekdays. The facility has low agency staff usage (3.3% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

Strengths (4)

Meets the CMS staffing benchmark (≥ 3.48 HPRD)
Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
No days with zero registered nurse hours this quarter
Low agency staff usage (3.3%) — mostly permanent, familiar staff
Total Nurse HPRD
4.3667hrs/resident/day 0.47
CMS benchmark: 3.48
RN HPRD
1.6166hrs/resident/day 0.93
Recommended: 0.75
Weekend Drop-off
13.22%
4.5362 weekday → 3.9363 weekend
Agency Staff
3.3%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.6238hrs/resident/day
Direct care aides
LPN HPRD
0.0138hrs/resident/day
Licensed practical nurses
Consistency
0.4993std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. La Crosse County Average-0.07 HPRD
4.44
04.37 HPRD
vs. Wisconsin State Average+0.17 HPRD
4.20
04.37 HPRD
vs. National Average+0.47 HPRD
3.90
04.37 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
HILLVIEW HEALTH CARE CTR
LA CROSSE · This facility
A
4.36671.6166★★★★
BETHANY ST JOSEPH CARE CTR
LA CROSSE
1 mi
A
4.50111.2331★★★★
BENEDICTINE MANOR OF LACROSSE
LA CROSSE
1.3 mi
B
3.67881.1329★★★☆☆
RIVERSIDE
LA CROSSE
2.1 mi
A+
5.10541.2192★★★★★
ONALASKA CARE CENTER
ONALASKA
7.2 mi
A
4.27551.1026★★★★
MULDER HEALTH CARE FACILITY
WEST SALEM
10.6 mi
B
3.49130.8484☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

5
Inspections
13
Total Deficiencies
$15,593
Fines Assessed
Dec 1, 2025Health
1 deficiency cited
Nov 13, 2024Health
2 deficiencies cited
Sep 27, 2023Health
5 deficiencies cited
May 4, 2023Health
1 deficiency cited· Includes actual harm
Jul 14, 2022Health
4 deficiencies cited· Includes actual harm

Penalty History

May 4, 2023Fine
$15,593
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.