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B
Good

Complete Care at Glendale West

6263 N GREEN BAY AVE · GLENDALE, WI 53209

4143510543 · For profit - Limited Liability company

94 beds77.9 residents192 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
B
Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Complete Care at Glendale West receives an overall staffing grade of B (Good). With 4.0802 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.6564 HPRD, below the recommended 0.75. It is 0.18 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 14.45% compared to weekdays. The facility has low agency staff usage (5.34% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.6564 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
4.0802hrs/resident/day▲ 0.18
CMS benchmark: 3.48
RN HPRD
0.6564hrs/resident/day▼ 0.03
Recommended: 0.75
Weekend Drop-off
14.45%
4.2539 weekday → 3.6392 weekend
Agency Staff
5.34%
16.11% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.5945hrs/resident/day
Direct care aides
LPN HPRD
0.7053hrs/resident/day
Licensed practical nurses
Consistency
0.3861std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Milwaukee County Average+0.01 HPRD
4.07
04.08 HPRD
vs. Wisconsin State Average-0.12 HPRD
4.20
04.08 HPRD
vs. National Average+0.18 HPRD
3.90
04.08 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Complete Care at Glendale West ★
GLENDALE · This facility
—
B
4.08020.6564★★☆☆☆
Bayshore Nursing & Rehab
GLENDALE
0.9 mi
D
3.4370.3429★☆☆☆☆
BRADLEY ESTATES NURSING AND REHAB LLC
MILWAUKEE
3.8 mi
C
3.65640.5183★☆☆☆☆
AMETHYST HEALTH OF BROWN DEER
MILWAUKEE
4.5 mi
C
3.99350.4775★☆☆☆☆
Avina of Milwaukee
MILWAUKEE
5.3 mi
D
2.92710.6263★☆☆☆☆
EASTCASTLE PL BRADFORD TER CONV CTR
MILWAUKEE
5.4 mi
A
5.20590.966★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

8
Inspections
38
Total Deficiencies
$11,180
Fines Assessed
Nov 12, 2025Health
4 deficiencies cited
▼
May 22, 2025Health
13 deficiencies cited
▼
Nov 26, 2024Health
2 deficiencies cited
▼
Sep 26, 2024Health
1 deficiency cited
▼
Jun 7, 2024Health
2 deficiencies cited
▼
Feb 5, 2024Health
4 deficiencies cited
▼
Nov 29, 2023Health
2 deficiencies cited· Includes actual harm
▼
Oct 24, 2022Health
10 deficiencies cited· Includes actual harm
▼

Penalty History

Nov 29, 2023Fine
$11,180
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.