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B
Good

WILLOWS CENTER

723 SUMMERS STREET · PARKERSBURG, WV 26101

3044285573 · For profit - Corporation

97 beds91.5 residents154 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
B
Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

WILLOWS CENTER receives an overall staffing grade of B (Good). With 3.5145 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.6705 HPRD, below the recommended 0.75. It is 0.38 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 18.7% compared to weekdays. The facility has low agency staff usage (2.26% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.6705 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (2.26%) — mostly permanent, familiar staff
Total Nurse HPRD
3.5145hrs/resident/day▼ 0.38
CMS benchmark: 3.48
RN HPRD
0.6705hrs/resident/day▼ 0.01
Recommended: 0.75
Weekend Drop-off
18.7%
3.7107 weekday → 3.0166 weekend
Agency Staff
2.26%
0.02% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.6551hrs/resident/day
Direct care aides
LPN HPRD
0.8029hrs/resident/day
Licensed practical nurses
Consistency
0.4489std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Wood County Average+0.08 HPRD
3.44
03.51 HPRD
vs. West Virginia State Average-0.18 HPRD
3.70
03.51 HPRD
vs. National Average-0.38 HPRD
3.90
03.51 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
WILLOWS CENTER ★
PARKERSBURG · This facility
—
B
3.51450.6705★☆☆☆☆
PARKERSBURG CENTER
PARKERSBURG
1.4 mi
D
2.89640.7789★★☆☆☆
EAGLE POINTE HEALTHCARE CENTER
PARKERSBURG
2.6 mi
D
3.6390.393★★☆☆☆
WORTHINGTON HEALTHCARE CENTER
PARKERSBURG
3.7 mi
D
3.3390.3961★★☆☆☆
OHIO VALLEY HEALTH CARE
PARKERSBURG
3.9 mi
C
3.80840.4086★☆☆☆☆
ELIZABETH CARE CENTER
ELIZABETH
16.7 mi
B
3.61520.7783★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

8
Inspections
56
Total Deficiencies
$0
Fines Assessed
Dec 22, 2025Health
6 deficiencies cited
▼
Oct 30, 2025Health
3 deficiencies cited
▼
Feb 8, 2024Health
26 deficiencies cited
▼
Dec 19, 2023Health
6 deficiencies cited
▼
Sep 27, 2023Health
1 deficiency cited
▼
Aug 31, 2023Health
3 deficiencies cited
▼
Jun 8, 2022Health
9 deficiencies cited
▼
Mar 3, 2021Health
2 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.