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C
Below Standard

WHITE SULPHUR SPRINGS CENTER

345 POCAHONTAS TRAIL · WHITE SULPHUR SPRING, WV 24986

3045364661 · For profit - Corporation

68 beds63.8 residents70 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
B
Good
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

WHITE SULPHUR SPRINGS CENTER receives an overall staffing grade of C (Below Standard). With 3.2226 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.6969 HPRD, below the recommended 0.75. It is 0.67 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 23.46% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (3)

⚠️Had 1 day with zero registered nurse hours this quarter. While below the 4-day threshold for an auto 1-star rating, any zero-RN day is a concern.
🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.2226 HPRD — needs 0.26 more hours per resident per day.
⚠️RN staffing (0.6969 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (1)

✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.2226hrs/resident/day▼ 0.67
CMS benchmark: 3.48
RN HPRD
0.6969hrs/resident/day▲ 0.01
Recommended: 0.75
Weekend Drop-off
23.46%
3.4514 weekday → 2.6418 weekend
⚠ Significant weekend reduction
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
1days this quarter
4+ days = auto 1-star
CNA HPRD
1.7615hrs/resident/day
Direct care aides
LPN HPRD
0.7423hrs/resident/day
Licensed practical nurses
Consistency
0.4399std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Greenbrier County Average-0.34 HPRD
3.56
03.22 HPRD
vs. West Virginia State Average-0.48 HPRD
3.70
03.22 HPRD
vs. National Average-0.67 HPRD
3.90
03.22 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
WHITE SULPHUR SPRINGS CENTER ★
WHITE SULPHUR SPRING · This facility
—
C
3.22260.6969★★☆☆☆
SENECA TRAIL HEALTHCARE CENTER
LEWISBURG
11.9 mi
B
3.6570.5687★★★☆☆
LEWISBURG HEALTHCARE CENTER
RONCEVERTE
12.7 mi
C
3.45910.8564★★★★☆
POCAHONTAS CENTER
MARLINTON
28.1 mi
C
3.0050.5039★☆☆☆☆
RAINELLE HEALTHCARE CENTER
RAINELLE
29.3 mi
B
3.92070.6108★★★★☆
SUMMERS HEALTHCARE CENTER
HINTON
31.5 mi
C
3.32630.583★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
45
Total Deficiencies
$62,483
Fines Assessed
Nov 19, 2025Health
1 deficiency cited
▼
Sep 10, 2025Health
9 deficiencies cited· Includes actual harm
▼
Jul 11, 2024Health
24 deficiencies cited· Includes actual harm
▼
Mar 8, 2023Health
11 deficiencies cited
▼

Penalty History

Sep 10, 2025Fine
$18,782
Jul 11, 2024Fine
$10,023
Jul 11, 2024Fine
$13,627
Jul 11, 2024Fine
$16,801
Mar 8, 2023Fine
$3,250
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.