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C
Below Standard

HERITAGE CENTER

101-13TH STREET · HUNTINGTON, WV 25701

3045257622 · For profit - Corporation

160 beds154.4 residents181 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
B
Good
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

HERITAGE CENTER receives an overall staffing grade of C (Below Standard). With 3.3481 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.6079 HPRD, below the recommended 0.75. It is 0.55 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 14.77% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.3481 HPRD — needs 0.13 more hours per resident per day.
⚠️RN staffing (0.6079 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.3481hrs/resident/day▼ 0.55
CMS benchmark: 3.48
RN HPRD
0.6079hrs/resident/day▼ 0.08
Recommended: 0.75
Weekend Drop-off
14.77%
3.4939 weekday → 2.978 weekend
Agency Staff
0%
0.01% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.8892hrs/resident/day
Direct care aides
LPN HPRD
0.851hrs/resident/day
Licensed practical nurses
Consistency
0.3179std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Cabell County Average-0.08 HPRD
3.43
03.35 HPRD
vs. West Virginia State Average-0.35 HPRD
3.70
03.35 HPRD
vs. National Average-0.55 HPRD
3.90
03.35 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
HERITAGE CENTER ★
HUNTINGTON · This facility
—
C
3.34810.6079★☆☆☆☆
HUNTINGTON HEALTH AND REHABILITATION CENTER
HUNTINGTON
0.8 mi
C
3.22740.4162★☆☆☆☆
MADISON PARK HEALTHCARE
HUNTINGTON
1.8 mi
B
3.54150.8768★★★★☆
ST. MARY'S HOSPITAL
HUNTINGTON
2.7 mi
—
00★★★★★
WAYNE HEALTHCARE CENTER
WAYNE
11.3 mi
B
3.70060.6816★★★★☆
CABELL HEALTHCARE CENTER
CULLODEN
18.4 mi
B
3.60360.9147★★★★☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

8
Inspections
77
Total Deficiencies
$91,520
Fines Assessed
Sep 30, 2025Health
14 deficiencies cited
▼
May 1, 2024Health
2 deficiencies cited· Includes actual harm
▼
Mar 27, 2024Health
24 deficiencies cited· Includes actual harm
▼
Jan 23, 2024Health
8 deficiencies cited
▼
Sep 25, 2023Health
2 deficiencies cited
▼
Sep 11, 2023Health
2 deficiencies cited
▼
Apr 19, 2023Health
7 deficiencies cited
▼
Aug 10, 2022Health
18 deficiencies cited
▼

Penalty History

Mar 26, 2024Fine
$91,520
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.