Home›Washington›Pierce County›HERON'S KEY
A+
Excellent

HERON'S KEY

4340 BORGEN BLVD NW · GIG HARBOR, WA 98332

2533130800 · Non profit - Corporation

30 beds20.7 residents64 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A+
Excellent
Total Staff
A+
Excellent
RN Staff
A+
Excellent
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

HERON'S KEY receives an overall staffing grade of A+ (Excellent). With 5.0688 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 1.17 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 10.39% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
5.0688hrs/resident/day▲ 1.17
CMS benchmark: 3.48
RN HPRD
1.3343hrs/resident/day▲ 0.65
Recommended: 0.75
Weekend Drop-off
10.39%
5.2222 weekday → 4.6794 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
3.0692hrs/resident/day
Direct care aides
LPN HPRD
0.6654hrs/resident/day
Licensed practical nurses
Consistency
0.5981std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Pierce County Average+0.66 HPRD
4.40
05.07 HPRD
vs. Washington State Average+0.79 HPRD
4.28
05.07 HPRD
vs. National Average+1.17 HPRD
3.90
05.07 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
HERON'S KEY ★
GIG HARBOR · This facility
—
A+
5.06881.3343★★★★★
GIG HARBOR HEALTH AND REHABILITATION
GIG HARBOR
4.2 mi
B
3.98440.7082★★☆☆☆
COTTESMORE OF LIFE CARE
GIG HARBOR
5.4 mi
A
4.32311.0866★★★☆☆
ELISEO
TACOMA
7.5 mi
B
4.4720.6359★★★★☆
AVAMERE TRANSITIONAL CARE OF PUGET SOUND
TACOMA
7.9 mi
A
4.92931.571★★★★★
PARK ROSE CARE CENTER
TACOMA
9.3 mi
A+
5.13041.0501★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
33
Total Deficiencies
$15,015
Fines Assessed
Nov 15, 2024Health
12 deficiencies cited
▼
Jan 8, 2024Health
3 deficiencies cited
▼
Aug 31, 2023Health
1 deficiency cited· Includes actual harm
▼
Sep 20, 2022Health
17 deficiencies cited
▼

Penalty History

Aug 31, 2023Fine
$15,015
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.