Home›Washington›Pierce County›HEARTWOOD EXTENDED HEALTHCARE
C
Below Standard

HEARTWOOD EXTENDED HEALTHCARE

1649 EAST 72ND · TACOMA, WA 98404

2534729027 · For profit - Individual

120 beds82.8 residents120 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

HEARTWOOD EXTENDED HEALTHCARE receives an overall staffing grade of C (Below Standard). With 3.8483 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.529 HPRD, below the recommended 0.75. It is 0.05 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 13.52% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (1)

⚠️RN staffing (0.529 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.8483hrs/resident/day▼ 0.05
CMS benchmark: 3.48
RN HPRD
0.529hrs/resident/day▼ 0.15
Recommended: 0.75
Weekend Drop-off
13.52%
4.0011 weekday → 3.4603 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.3115hrs/resident/day
Direct care aides
LPN HPRD
1.0077hrs/resident/day
Licensed practical nurses
Consistency
0.3323std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Pierce County Average-0.56 HPRD
4.40
03.85 HPRD
vs. Washington State Average-0.43 HPRD
4.28
03.85 HPRD
vs. National Average-0.05 HPRD
3.90
03.85 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
HEARTWOOD EXTENDED HEALTHCARE ★
TACOMA · This facility
—
C
3.84830.529★☆☆☆☆
AVALON HEALTHCARE - TACOMA
TACOMA
0.9 mi
A
4.86660.9714★☆☆☆☆
TACOMA NURSING AND REHABILITATION CENTER
TACOMA
2 mi
C
4.79410.5246★★★★★
ALASKA GARDENS HEALTH AND REHABILITATION
TACOMA
2.4 mi
D
3.76870.3516★☆☆☆☆
AVAMERE AT PACIFIC RIDGE
TACOMA
2.5 mi
B
5.9390.6496★☆☆☆☆
BIRCH CREEK POST ACUTE & REHABILITATION
TACOMA
4.3 mi
B
3.69490.6055★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

10
Inspections
82
Total Deficiencies
$293,221
Fines Assessed
Jun 17, 2025Health
1 deficiency cited
▼
Feb 13, 2025Health
20 deficiencies cited
▼
Oct 29, 2024Health
2 deficiencies cited
▼
Apr 12, 2024Health
24 deficiencies cited· Includes actual harm
▼
Mar 27, 2024Health
1 deficiency cited· Includes actual harm
▼
Dec 13, 2023Health
7 deficiencies cited· Includes actual harm
▼
Oct 25, 2023Health
3 deficiencies cited· Includes actual harm
▼
Sep 7, 2023Health
1 deficiency cited
▼
May 12, 2023Health
22 deficiencies cited
▼
Apr 6, 2023Health
1 deficiency cited
▼

Penalty History

Mar 27, 2024Fine
$153,010
Mar 27, 2024Payment Denial
Dec 13, 2023Fine
$107,955
Oct 25, 2023Fine
$32,256
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.