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A
Very Good

WESTMINSTER-CANTERBURY OF RICHMOND

1600 WESTBROOK AVE · RICHMOND, VA 23227

8042646000 · Non profit - Corporation

158 beds133.4 residents197 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
A+
Excellent
RN Staff
A
Very Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

WESTMINSTER-CANTERBURY OF RICHMOND receives an overall staffing grade of A (Very Good). With 4.6708 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.77 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 14.85% compared to weekdays. The facility relies heavily on temporary agency staff (20.22% of hours), suggesting potential workforce instability.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (1)

⚠️20.22% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
4.6708hrs/resident/day▲ 0.77
CMS benchmark: 3.48
RN HPRD
1.1792hrs/resident/day▲ 0.50
Recommended: 0.75
Weekend Drop-off
14.85%
4.8754 weekday → 4.1514 weekend
Agency Staff
20.22%
0% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.6391hrs/resident/day
Direct care aides
LPN HPRD
0.8524hrs/resident/day
Licensed practical nurses
Consistency
0.4552std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Henrico County Average+0.66 HPRD
4.01
04.67 HPRD
vs. Virginia State Average+0.84 HPRD
3.83
04.67 HPRD
vs. National Average+0.77 HPRD
3.90
04.67 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
WESTMINSTER-CANTERBURY OF RICHMOND ★
RICHMOND · This facility
—
A
4.67081.1792★★★★★
ROSEDALE HEALTH & REHABILITATION
RICHMOND
0.8 mi
D
2.91970.3319★☆☆☆☆
LAKESIDE HEALTH & REHABILITATION
RICHMOND
1.5 mi
C
3.11150.4716★★☆☆☆
Parham Health Care & Rehab Center
RICHMOND
3.4 mi
D
3.22090.3639★☆☆☆☆
WESTPORT REHABILITATION AND NURSING CENTER
RICHMOND
4.2 mi
C
3.49930.4186★☆☆☆☆
FOREST HILL HEALTH & REHABILITATION
RICHMOND
5.5 mi
D
2.94750.5648★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
14
Total Deficiencies
$0
Fines Assessed
Oct 30, 2024Health
2 deficiencies cited
▼
Jun 12, 2024Health
4 deficiencies cited
▼
May 25, 2023Health
4 deficiencies cited
▼
Mar 25, 2021Health
4 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.