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D
Poor

WATERVIEW HEALTH & REHAB CENTER

414 ALGONQUIN RD · HAMPTON, VA 23661

7577229881 · For profit - Limited Liability company

130 beds113.6 residents273 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

WATERVIEW HEALTH & REHAB CENTER receives an overall staffing grade of D (Poor). With 3.568 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.3971 HPRD, below the recommended 0.75. It is 0.33 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 17.03% compared to weekdays. The facility relies heavily on temporary agency staff (20.04% of hours), suggesting potential workforce instability.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (2)

⚠️RN staffing (0.3971 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.
⚠️20.04% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.

✨ Strengths (2)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
3.568hrs/resident/day▼ 0.33
CMS benchmark: 3.48
RN HPRD
0.3971hrs/resident/day▼ 0.29
Recommended: 0.75
Weekend Drop-off
17.03%
3.7485 weekday → 3.11 weekend
Agency Staff
20.04%
3.66% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.0195hrs/resident/day
Direct care aides
LPN HPRD
1.1515hrs/resident/day
Licensed practical nurses
Consistency
0.4199std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Hampton City County Average-0.06 HPRD
3.63
03.57 HPRD
vs. Virginia State Average-0.26 HPRD
3.83
03.57 HPRD
vs. National Average-0.33 HPRD
3.90
03.57 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
WATERVIEW HEALTH & REHAB CENTER ★
HAMPTON · This facility
—
D
3.5680.3971★☆☆☆☆
COLISEUM NURSING AND REHABILITATION CENTER
HAMPTON
3.1 mi
C
3.4060.4039★★★★☆
HAMPTON HEALTH & REHAB CENTER, LLC
HAMPTON
3.7 mi
B
3.53750.7076★★★☆☆
JAMES RIVER NURSING AND REHABILITATION CENTER
NEWPORT NEWS
5.2 mi
B
3.89970.661★★★☆☆
BAYSIDE OF POQUOSON HEALTH AND REHAB
POQUOSON
8.4 mi
C
3.44750.4326★☆☆☆☆
NEWPORT NEWS NURSING & REHAB
NEWPORT NEWS
10 mi
C
3.16220.4235★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
54
Total Deficiencies
$14,888
Fines Assessed
Aug 25, 2023Health
29 deficiencies cited· Includes actual harm
▼
Sep 2, 2021Health
13 deficiencies cited
▼
Mar 22, 2019Health
12 deficiencies cited
▼

Penalty History

Aug 25, 2023Fine
$14,888
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.