Home›Virginia›Norfolk City County›WATERSIDE HEALTH & REHAB CENTER
A
Very Good

WATERSIDE HEALTH & REHAB CENTER

249 SOUTH NEWTOWN RD · NORFOLK, VA 23502

7578925500 · For profit - Corporation

197 beds113.6 residents189 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
A
Very Good
RN Staff
A
Very Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

WATERSIDE HEALTH & REHAB CENTER receives an overall staffing grade of A (Very Good). With 4.2099 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.31 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 14.79% compared to weekdays. The facility has low agency staff usage (5.88% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
4.2099hrs/resident/day▲ 0.31
CMS benchmark: 3.48
RN HPRD
0.9607hrs/resident/day▲ 0.28
Recommended: 0.75
Weekend Drop-off
14.79%
4.3936 weekday → 3.7436 weekend
Agency Staff
5.88%
11.51% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.1563hrs/resident/day
Direct care aides
LPN HPRD
1.0125hrs/resident/day
Licensed practical nurses
Consistency
0.3661std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Norfolk City County Average+0.33 HPRD
3.88
04.21 HPRD
vs. Virginia State Average+0.38 HPRD
3.83
04.21 HPRD
vs. National Average+0.31 HPRD
3.90
04.21 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
WATERSIDE HEALTH & REHAB CENTER ★
NORFOLK · This facility
—
A
4.20990.9607★★★☆☆
AUTUMN CARE OF NORFOLK
NORFOLK
1.6 mi
D
3.40130.3799★★★★☆
CYPRESS POINTE REHABILITATION AND NURSING
VIRGINIA BEACH
2.1 mi
C
3.33580.5533★★☆☆☆
MAIMONIDES HEALTH CENTER OF VIRGINIA BEACH
VIRGINIA BEACH
2.4 mi
C
3.8210.4481★★☆☆☆
LAKE TAYLOR HOSP
NORFOLK
2.4 mi
C
4.93560.4146★★★☆☆
KEMPSVILLE HEALTH & REHAB CENTER
VIRGINIA BEACH
2.5 mi
D
3.55840.3925★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
52
Total Deficiencies
$8,375
Fines Assessed
Nov 29, 2023Health
1 deficiency cited· Includes actual harm
▼
Jun 23, 2023Health
12 deficiencies cited
▼
Dec 12, 2019Health
14 deficiencies cited
▼
Jun 28, 2018Health
25 deficiencies cited· Includes actual harm
▼

Penalty History

Nov 29, 2023Fine
$8,375
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.