Home›Virginia›Chesterfield County›THE LAURELS OF WILLOW CREEK
C
Below Standard

THE LAURELS OF WILLOW CREEK

11611 ROBIOUS ROAD · MIDLOTHIAN, VA 23113

8043794771 · For profit - Corporation

120 beds114 residents153 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

THE LAURELS OF WILLOW CREEK receives an overall staffing grade of C (Below Standard). With 3.2218 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.4053 HPRD, below the recommended 0.75. It is 0.67 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 14.01% compared to weekdays. The facility has low agency staff usage (0.02% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.2218 HPRD — needs 0.26 more hours per resident per day.
⚠️RN staffing (0.4053 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0.02%) — mostly permanent, familiar staff
Total Nurse HPRD
3.2218hrs/resident/day▼ 0.67
CMS benchmark: 3.48
RN HPRD
0.4053hrs/resident/day▼ 0.28
Recommended: 0.75
Weekend Drop-off
14.01%
3.3546 weekday → 2.8847 weekend
Agency Staff
0.02%
0.15% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.93hrs/resident/day
Direct care aides
LPN HPRD
0.8865hrs/resident/day
Licensed practical nurses
Consistency
0.3225std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Chesterfield County Average-0.60 HPRD
3.82
03.22 HPRD
vs. Virginia State Average-0.61 HPRD
3.83
03.22 HPRD
vs. National Average-0.67 HPRD
3.90
03.22 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
THE LAURELS OF WILLOW CREEK ★
MIDLOTHIAN · This facility
—
C
3.22180.4053★★☆☆☆
THE HAVEN AT BRANDERMILL WOODS
MIDLOTHIAN
4.9 mi
A
4.79710.9847★★★★★
BEAUFONT HEALTH AND REHABILITATION CENTER
RICHMOND
5.1 mi
D
3.22560.3897★★☆☆☆
CANTERBURY REHABILITATION AND HEALTHCARE CENTER
RICHMOND
6.4 mi
B
3.65920.5851★☆☆☆☆
SHALOM GARDENS HEALTH & REHABILITATION
RICHMOND
6.7 mi
B
3.60150.8036★★★★☆
WESTPORT REHABILITATION AND NURSING CENTER
RICHMOND
7.2 mi
C
3.49930.4186★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
54
Total Deficiencies
$0
Fines Assessed
Sep 13, 2023Health
18 deficiencies cited
▼
Mar 24, 2022Health
17 deficiencies cited· Includes actual harm
▼
Mar 14, 2019Health
19 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.