Home›Texas›Hidalgo County›Windsor Nursing and Rehabilitation Center of Mcall
D
Poor

Windsor Nursing and Rehabilitation Center of Mcall

900 S 12th St · Mcallen, TX 78501

9566824171 · Non profit - Corporation

110 beds79.7 residents88 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Windsor Nursing and Rehabilitation Center of Mcall receives an overall staffing grade of D (Poor). With 3.1437 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.2992 HPRD, below the recommended 0.75. It is 0.75 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 16.27% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.1437 HPRD — needs 0.34 more hours per resident per day.
⚠️RN staffing (0.2992 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.1437hrs/resident/day▼ 0.75
CMS benchmark: 3.48
RN HPRD
0.2992hrs/resident/day▼ 0.38
Recommended: 0.75
Weekend Drop-off
16.27%
3.2951 weekday → 2.7592 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.6842hrs/resident/day
Direct care aides
LPN HPRD
0.9524hrs/resident/day
Licensed practical nurses
Consistency
0.303std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Hidalgo County Average-0.19 HPRD
3.34
03.14 HPRD
vs. Texas State Average-0.26 HPRD
3.40
03.14 HPRD
vs. National Average-0.75 HPRD
3.90
03.14 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Windsor Nursing and Rehabilitation Center of Mcall ★
Mcallen · This facility
—
D
3.14370.2992★★☆☆☆
Grand Terrace Rehabilitation and Healthcare
McAllen
0.3 mi
C
3.26390.5351★★★★★
MCALLEN NURSING CENTER
MCALLEN
1.4 mi
D
2.94850.3057★★☆☆☆
MISSION NURSING & REHABILITATION CENTER
MISSION
4.9 mi
C
3.52620.4927★★★★★
SAN JUAN NURSING HOME INC
SAN JUAN
4.9 mi
D
4.6860.3058★★★★★
Valley Grande Manor
Weslaco
15.9 mi
F
3.05680.1207★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

8
Inspections
20
Total Deficiencies
$37,050
Fines Assessed
Nov 21, 2025Health
2 deficiencies cited· Includes actual harm
▼
Jul 9, 2025Health
2 deficiencies cited
▼
Sep 12, 2024Health
5 deficiencies cited
▼
Aug 9, 2024Health
3 deficiencies cited
▼
Mar 1, 2024Health
3 deficiencies cited
▼
Jun 9, 2023Health
1 deficiency cited
▼
May 12, 2023Health
1 deficiency cited
▼
Mar 24, 2022Health
3 deficiencies cited
▼

Penalty History

Nov 21, 2025Fine
$37,050
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.