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B
Good

NHC HEALTHCARE, MILAN

8017 DOGWOOD LANE · MILAN, TN 38358

7316868373 · For profit - Limited Liability company

117 beds95.7 residents132 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
A
Very Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

NHC HEALTHCARE, MILAN receives an overall staffing grade of B (Good). With 3.8326 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.06 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 19.03% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.8326hrs/resident/day▼ 0.06
CMS benchmark: 3.48
RN HPRD
0.9274hrs/resident/day▲ 0.24
Recommended: 0.75
Weekend Drop-off
19.03%
4.0504 weekday → 3.2796 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.2734hrs/resident/day
Direct care aides
LPN HPRD
0.6317hrs/resident/day
Licensed practical nurses
Consistency
0.4622std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Gibson County Average-0.23 HPRD
4.06
03.83 HPRD
vs. Tennessee State Average-0.04 HPRD
3.87
03.83 HPRD
vs. National Average-0.06 HPRD
3.90
03.83 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
NHC HEALTHCARE, MILAN ★
MILAN · This facility
—
B
3.83260.9274★★★★☆
W D BILL MANNING TENNESSEE STATE VETERANS HOME
HUMBOLDT
9.8 mi
C
4.54220.4371★★★★☆
TRENTON HEALTH AND REHABILITATION CENTER, LLC
TRENTON
10.9 mi
C
3.84480.5256★★★★★
MAPLEWOOD HEALTH CARE CENTER
JACKSON
15.6 mi
B
4.17850.5761★☆☆☆☆
NORTHBROOKE POST ACUTE
JACKSON
15.6 mi
D
3.50130.3009★☆☆☆☆
WEST TENNESSEE POST ACUTE
JACKSON
18.6 mi
A
5.30720.9313★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

5
Inspections
14
Total Deficiencies
$0
Fines Assessed
Aug 27, 2025Health
7 deficiencies cited
▼
Dec 18, 2024Health
1 deficiency cited
▼
Jul 12, 2023Health
1 deficiency cited
▼
Jun 30, 2021Health
3 deficiencies cited
▼
Aug 1, 2019Health
2 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.