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B
Good

NHC HEALTHCARE, KNOXVILLE

809 EAST EMERALD AVE · KNOXVILLE, TN 37917

8655247366 · For profit - Limited Liability company

127 beds98.2 residents126 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
A
Very Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

NHC HEALTHCARE, KNOXVILLE receives an overall staffing grade of B (Good). With 3.6856 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.21 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 16.82% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.6856hrs/resident/day▼ 0.21
CMS benchmark: 3.48
RN HPRD
0.9097hrs/resident/day▲ 0.23
Recommended: 0.75
Weekend Drop-off
16.82%
3.8696 weekday → 3.2186 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.7236hrs/resident/day
Direct care aides
LPN HPRD
0.97hrs/resident/day
Licensed practical nurses
Consistency
0.3743std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Knox County Average-0.34 HPRD
4.03
03.69 HPRD
vs. Tennessee State Average-0.19 HPRD
3.87
03.69 HPRD
vs. National Average-0.21 HPRD
3.90
03.69 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
NHC HEALTHCARE, KNOXVILLE ★
KNOXVILLE · This facility
—
B
3.68560.9097★★★☆☆
CREEKVIEW HEALTH AND REHABILITATION
KNOXVILLE
0.7 mi
C
3.31660.601★★★☆☆
FORT SANDERS TCU
KNOXVILLE
2.4 mi
A+
6.95353.8004★★★★★
NHC HEALTHCARE, FT SANDERS
KNOXVILLE
2.4 mi
B
3.97860.5572★★★☆☆
HOLSTON HEALTH & REHABILITATION CENTER
KNOXVILLE
3.8 mi
B
3.61640.7028★★★★★
BEVERLY PARK PLACE HEALTH AND REHAB
KNOXVILLE
4 mi
C
3.47510.4498★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
16
Total Deficiencies
$33,716
Fines Assessed
Nov 5, 2024Health
1 deficiency cited
▼
Mar 15, 2023Health
7 deficiencies cited· Includes actual harm
▼
Dec 18, 2019Health
2 deficiencies cited
▼
Dec 5, 2018Health
6 deficiencies cited
▼

Penalty History

Mar 15, 2023Fine
$33,716
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.