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C
Below Standard

The Palms At Florence

4438 Pamplico Highway · Florence, SC 29505

8436693502 · For profit - Limited Liability company

163 beds150.8 residents292 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

The Palms At Florence receives an overall staffing grade of C (Below Standard). With 4.2046 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.5261 HPRD, below the recommended 0.75. It is 0.31 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 22.83% compared to weekdays. The facility has low agency staff usage (2.6% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.5261 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (2.6%) — mostly permanent, familiar staff
Total Nurse HPRD
4.2046hrs/resident/day▲ 0.31
CMS benchmark: 3.48
RN HPRD
0.5261hrs/resident/day▼ 0.16
Recommended: 0.75
Weekend Drop-off
22.83%
4.4945 weekday → 3.4686 weekend
⚠ Significant weekend reduction
Agency Staff
2.6%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.3229hrs/resident/day
Direct care aides
LPN HPRD
1.281hrs/resident/day
Licensed practical nurses
Consistency
0.5236std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Florence County Average+0.09 HPRD
4.12
04.20 HPRD
vs. South Carolina State Average+0.35 HPRD
3.86
04.20 HPRD
vs. National Average+0.31 HPRD
3.90
04.20 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
The Palms At Florence ★
Florence · This facility
—
C
4.20460.5261★★★★☆
Veteran Village
Florence
5.9 mi
A
6.20140.8129★★★☆☆
Southland Health Care Center
Florence
6.5 mi
B
4.12990.6282★★★★☆
Heritage Home Of Florence Inc
Florence
6.9 mi
C
3.91240.4867★★★☆☆
Faith Healthcare Center
Florence
7.7 mi
D
3.22520.283★☆☆☆☆
Honorage Nursing Center
Florence
9.2 mi
D
3.6280.3143★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
10
Total Deficiencies
$7,901
Fines Assessed
Apr 4, 2025Health
3 deficiencies cited
▼
Oct 25, 2023Health
1 deficiency cited· Includes actual harm
▼
Dec 2, 2021Health
6 deficiencies cited
▼

Penalty History

Oct 25, 2023Fine
$7,901
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.