Home›South Carolina›Greenville County›Heartland Health Care Center - Greenville East
C
Below Standard

Heartland Health Care Center - Greenville East

601 Sulphur Springs Road · Greenville, SC 29617

8642462721 · For profit - Corporation

132 beds127.5 residents294 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
B
Good
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Heartland Health Care Center - Greenville East receives an overall staffing grade of C (Below Standard). With 3.1982 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.6128 HPRD, below the recommended 0.75. It is 0.70 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 22.76% compared to weekdays. The facility relies heavily on temporary agency staff (18.19% of hours), suggesting potential workforce instability.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (3)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.1982 HPRD — needs 0.28 more hours per resident per day.
⚠️RN staffing (0.6128 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.
⚠️18.19% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.

✨ Strengths (1)

✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
3.1982hrs/resident/day▼ 0.70
CMS benchmark: 3.48
RN HPRD
0.6128hrs/resident/day▼ 0.07
Recommended: 0.75
Weekend Drop-off
22.76%
3.4181 weekday → 2.6401 weekend
⚠ Significant weekend reduction
Agency Staff
18.19%
13.87% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.8127hrs/resident/day
Direct care aides
LPN HPRD
0.7727hrs/resident/day
Licensed practical nurses
Consistency
0.389std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Greenville County Average-0.72 HPRD
3.92
03.20 HPRD
vs. South Carolina State Average-0.66 HPRD
3.86
03.20 HPRD
vs. National Average-0.70 HPRD
3.90
03.20 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Heartland Health Care Center - Greenville East ★
Greenville · This facility
—
C
3.19820.6128★★★★★
The Arboretum At The Woodlands
Greenville
3.3 mi
A+
5.55871.4301★★★★★
Greenville Post Acute
Greenville
3.3 mi
D
3.20860.2913★★☆☆☆
West Village Post Acute
Greenville
3.7 mi
C
3.20740.5442★★★☆☆
Magnolia Manor - Greenville
Greenville
4.2 mi
C
3.13470.7202★★★☆☆
Presbyterian Home Of SC - Foothills
Easley
8 mi
A+
6.02491.9928★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
8
Total Deficiencies
$38,389
Fines Assessed
Apr 11, 2025Health
1 deficiency cited
▼
May 31, 2023Health
2 deficiencies cited
▼
Dec 3, 2021Health
5 deficiencies cited· Includes actual harm
▼

Penalty History

May 31, 2023Fine
$38,389
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.