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B
Good

FRIENDSHIP HEALTH CENTER

3320 SE HOLGATE BLVD · PORTLAND, OR 97202

5032311411 · Non profit - Corporation

100 beds60.1 residents342 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A+
Excellent
Total Staff
B
Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

FRIENDSHIP HEALTH CENTER receives an overall staffing grade of B (Good). With 5.6202 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.6826 HPRD, below the recommended 0.75. It is 1.72 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 13.97% compared to weekdays. The facility relies heavily on temporary agency staff (43.02% of hours), suggesting potential workforce instability.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (3)

⚠️RN staffing (0.6826 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.
⚠️43.02% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.
📊Staffing levels are highly variable day to day (consistency score: 1.7914). This means the care experience can be very different depending on the day.

✨ Strengths (2)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
5.6202hrs/resident/day▲ 1.72
CMS benchmark: 3.48
RN HPRD
0.6826hrs/resident/day▼ 0.00
Recommended: 0.75
Weekend Drop-off
13.97%
5.8512 weekday → 5.0337 weekend
Agency Staff
43.02%
60.05% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
3.482hrs/resident/day
Direct care aides
LPN HPRD
0.9563hrs/resident/day
Licensed practical nurses
Consistency
1.7914std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Multnomah County Average+0.56 HPRD
5.06
05.62 HPRD
vs. Oregon State Average+0.65 HPRD
4.97
05.62 HPRD
vs. National Average+1.72 HPRD
3.90
05.62 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
FRIENDSHIP HEALTH CENTER ★
PORTLAND · This facility
—
B
5.62020.6826★☆☆☆☆
REEDWOOD POST ACUTE
PORTLAND
0.3 mi
B
4.08490.7085★★★★★
LAURELHURST POST ACUTE & REHABILITATION
PORTLAND
2 mi
A
5.13470.9628★★★☆☆
MIRABELLA PORTLAND
PORTLAND
2 mi
A+
5.22981.5358★★★★★
BELMONT CARE AND REHABILITATION
PORTLAND
2.1 mi
C
5.22630.4933★★☆☆☆
Mt. Tabor Health & Rehabilitation
PORTLAND
2.3 mi
A
5.05150.8674★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

7
Inspections
58
Total Deficiencies
$103,564
Fines Assessed
Feb 28, 2025Health
1 deficiency cited
▼
Oct 15, 2024Health
27 deficiencies cited· Includes actual harm
▼
Jul 30, 2024Health
4 deficiencies cited· Includes actual harm
▼
Sep 18, 2023Health
7 deficiencies cited
▼
Jun 30, 2023Health
12 deficiencies cited
▼
Feb 14, 2023Health
1 deficiency cited
▼
May 4, 2022Health
6 deficiencies cited
▼

Penalty History

Oct 15, 2024Fine
$94,744
Jul 30, 2024Fine
$8,820
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.