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D
Poor

COMPLETE CARE AT WESTFIELD, LLC

1515 LAMBERTS MILL ROAD · WESTFIELD, NJ 07090

9082339700 · For profit - Limited Liability company

227 beds196.9 residents493 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

COMPLETE CARE AT WESTFIELD, LLC receives an overall staffing grade of D (Poor). With 3.4825 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.3936 HPRD, below the recommended 0.75. It is 0.41 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 6.36% compared to weekdays. The facility relies heavily on temporary agency staff (28.25% of hours), suggesting potential workforce instability.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (2)

⚠️RN staffing (0.3936 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.
⚠️28.25% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Consistent weekend staffing — only 6.36% drop-off
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.4825hrs/resident/day▼ 0.41
CMS benchmark: 3.48
RN HPRD
0.3936hrs/resident/day▼ 0.29
Recommended: 0.75
Weekend Drop-off
6.36%
3.5463 weekday → 3.3206 weekend
Agency Staff
28.25%
0% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.098hrs/resident/day
Direct care aides
LPN HPRD
0.991hrs/resident/day
Licensed practical nurses
Consistency
0.195std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Union County Average-0.39 HPRD
3.87
03.48 HPRD
vs. New Jersey State Average-0.38 HPRD
3.87
03.48 HPRD
vs. National Average-0.41 HPRD
3.90
03.48 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
COMPLETE CARE AT WESTFIELD, LLC ★
WESTFIELD · This facility
—
D
3.48250.3936★★★☆☆
ASHBROOK CARE & REHABILITATION CENTER
SCOTCH PLAINS
1.8 mi
B
3.65370.5945★☆☆☆☆
CARE CONNECTION RAHWAY
RAHWAY
2.4 mi
A+
5.67111.1074★★★★★
CHILDRENS SPECIALIZED HOSPITAL MOUNTAINSIDE
MOUNTAINSIDE
3.2 mi
A+
7.80062.5615★★★★☆
ADROIT CARE REHABILITATION AND NURSING CENTER
RAHWAY
3.5 mi
C
3.28030.5266★★★★☆
CareOne at The Highlands
EDISON
3.5 mi
B
3.98580.8498★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
17
Total Deficiencies
$0
Fines Assessed
Mar 10, 2025Health
5 deficiencies cited
▼
Jan 24, 2025Health
5 deficiencies cited
▼
Feb 13, 2023Health
6 deficiencies cited· Includes actual harm
▼
May 6, 2021Health
1 deficiency cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.