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D
Poor

COMPLETE CARE AT VOORHEES, LLC

3001 EVESHAM ROAD · VOORHEES, NJ 08043

8567511600 · For profit - Limited Liability company

190 beds175.9 residents484 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

COMPLETE CARE AT VOORHEES, LLC receives an overall staffing grade of D (Poor). With 3.5789 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.2715 HPRD, below the recommended 0.75. It is 0.32 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 6.64% compared to weekdays. The facility relies heavily on temporary agency staff (21.87% of hours), suggesting potential workforce instability.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (2)

⚠️RN staffing (0.2715 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.
⚠️21.87% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Consistent weekend staffing — only 6.64% drop-off
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.5789hrs/resident/day▼ 0.32
CMS benchmark: 3.48
RN HPRD
0.2715hrs/resident/day▼ 0.41
Recommended: 0.75
Weekend Drop-off
6.64%
3.6473 weekday → 3.4051 weekend
Agency Staff
21.87%
0% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.7995hrs/resident/day
Direct care aides
LPN HPRD
1.0179hrs/resident/day
Licensed practical nurses
Consistency
0.22std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Camden County Average-0.31 HPRD
3.89
03.58 HPRD
vs. New Jersey State Average-0.29 HPRD
3.87
03.58 HPRD
vs. National Average-0.32 HPRD
3.90
03.58 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
COMPLETE CARE AT VOORHEES, LLC ★
VOORHEES · This facility
—
D
3.57890.2715★★★☆☆
COMPLETE CARE AT KRESSON VIEW, LLC
VOORHEES
0.6 mi
D
3.28230.3604★★★☆☆
ST MARY'S CENTER FOR REHABILITATION & HEALTHCARE
CHERRY HILL
1.9 mi
D
3.3680.3483★★★☆☆
ECHELON CARE & REHAB
VOORHEES
2.5 mi
D
3.42210.2933★★★★☆
Voorhees Pediatric Facility
VOORHEES
2.5 mi
A+
6.27942.0119★★☆☆☆
BARCLAYS REHABILITATION AND HEALTHCARE CENTER
CHERRY HILL
4.2 mi
B
3.79840.5902★★★★☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

5
Inspections
34
Total Deficiencies
$41,098
Fines Assessed
Aug 29, 2025Health
1 deficiency cited
▼
May 2, 2025Health
1 deficiency cited
▼
Jan 13, 2025Health
9 deficiencies cited
▼
Sep 29, 2023Health
16 deficiencies cited· Includes actual harm
▼
Jun 7, 2022Health
7 deficiencies cited
▼

Penalty History

Sep 29, 2023Fine
$41,098
Sep 29, 2023Payment Denial
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.