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C
Below Standard

HANOVER TERRACE HEALTH AND REHABILITATION CENTER

49 LYME ROAD · HANOVER, NH 03755

6036432854 · For profit - Limited Liability company

100 beds51.4 residents97 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
B
Good
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

HANOVER TERRACE HEALTH AND REHABILITATION CENTER receives an overall staffing grade of C (Below Standard). With 3.144 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.6368 HPRD, below the recommended 0.75. It is 0.75 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 5.78% compared to weekdays. The facility relies heavily on temporary agency staff (24.11% of hours), suggesting potential workforce instability.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (4)

⚠️Had 1 day with zero registered nurse hours this quarter. While below the 4-day threshold for an auto 1-star rating, any zero-RN day is a concern.
🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.144 HPRD — needs 0.34 more hours per resident per day.
⚠️RN staffing (0.6368 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.
⚠️24.11% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.

✨ Strengths (1)

✅Consistent weekend staffing — only 5.78% drop-off
Total Nurse HPRD
3.144hrs/resident/day▼ 0.75
CMS benchmark: 3.48
RN HPRD
0.6368hrs/resident/day▼ 0.05
Recommended: 0.75
Weekend Drop-off
5.78%
3.1963 weekday → 3.0114 weekend
Agency Staff
24.11%
7.95% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
1days this quarter
4+ days = auto 1-star
CNA HPRD
1.2753hrs/resident/day
Direct care aides
LPN HPRD
0.6431hrs/resident/day
Licensed practical nurses
Consistency
0.5345std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Grafton County Average-0.44 HPRD
3.58
03.14 HPRD
vs. New Hampshire State Average-0.82 HPRD
3.96
03.14 HPRD
vs. National Average-0.75 HPRD
3.90
03.14 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
HANOVER TERRACE HEALTH AND REHABILITATION CENTER ★
HANOVER · This facility
—
C
3.1440.6368★★★★★
LEBANON CENTER, GENESIS HEALTHCARE
LEBANON
4.5 mi
C
3.12850.5509★☆☆☆☆
ELM WOOD CENTER AT CLAREMONT
CLAREMONT
22.9 mi
C
3.33810.8588★★☆☆☆
WOODLAWN HEALTHCARE CENTER LLC
NEWPORT
25 mi
C
3.75790.4105★★☆☆☆
GLENCLIFF HOME FOR THE ELDERLY
GLENCLIFF
27.5 mi
A
4.61021.1478★★☆☆☆
SULLIVAN COUNTY HEALTH CARE
UNITY
28.4 mi
B
5.56930.6557★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

1
Inspections
4
Total Deficiencies
$0
Fines Assessed
Dec 9, 2022Health
4 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.