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B
Good

HACKETT HILL HEALTHCARE CENTER

191 HACKETT HILL ROAD · MANCHESTER, NH 03102

6036688161 · For profit - Corporation

70 beds62.7 residents102 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
A+
Excellent
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

HACKETT HILL HEALTHCARE CENTER receives an overall staffing grade of B (Good). With 3.6138 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.28 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 15.51% compared to weekdays. The facility has low agency staff usage (0.28% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0.28%) — mostly permanent, familiar staff
Total Nurse HPRD
3.6138hrs/resident/day▼ 0.28
CMS benchmark: 3.48
RN HPRD
1.2009hrs/resident/day▲ 0.52
Recommended: 0.75
Weekend Drop-off
15.51%
3.7794 weekday → 3.1933 weekend
Agency Staff
0.28%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.7467hrs/resident/day
Direct care aides
LPN HPRD
0.586hrs/resident/day
Licensed practical nurses
Consistency
0.3294std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Hillsborough County Average-0.12 HPRD
3.74
03.61 HPRD
vs. New Hampshire State Average-0.35 HPRD
3.96
03.61 HPRD
vs. National Average-0.28 HPRD
3.90
03.61 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
HACKETT HILL HEALTHCARE CENTER ★
MANCHESTER · This facility
—
B
3.61381.2009★★☆☆☆
COURVILLE AT MANCHESTER
MANCHESTER
2.4 mi
A
4.15280.903★★☆☆☆
MOUNT CARMEL REHABILITATION AND NURSING CENTER
MANCHESTER
3.2 mi
B
4.26570.663★★★★☆
MAPLE LEAF HEALTH CARE CENTER
MANCHESTER
3.2 mi
C
3.22330.5126★★★★☆
HILLSBOROUGH COUNTY NURSING HOME
GOFFSTOWN
3.4 mi
B
3.76360.6925★★★★★
GOFFSTOWN NURSING AND REHAB CENTER
GOFFSTOWN
3.5 mi
D
3.59330.3768★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

6
Inspections
15
Total Deficiencies
$12,735
Fines Assessed
Dec 17, 2025Health
2 deficiencies cited· Includes actual harm
▼
Mar 13, 2025Health
5 deficiencies cited
▼
Apr 2, 2024Health
4 deficiencies cited
▼
Jan 9, 2024Health
1 deficiency cited
▼
May 4, 2023Health
2 deficiencies cited
▼
Mar 10, 2023Health
1 deficiency cited
▼

Penalty History

Dec 17, 2025Fine
$12,735
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.