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C
Below Standard

BEDFORD HILLS CENTER

30 COLBY COURT · BEDFORD, NH 03110

6036256462 · For profit - Limited Liability company

147 beds136.8 residents158 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
B
Good
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

BEDFORD HILLS CENTER receives an overall staffing grade of C (Below Standard). With 3.346 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.6978 HPRD, below the recommended 0.75. It is 0.55 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 13.87% compared to weekdays. The facility has low agency staff usage (0.51% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.346 HPRD — needs 0.13 more hours per resident per day.
⚠️RN staffing (0.6978 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0.51%) — mostly permanent, familiar staff
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.346hrs/resident/day▼ 0.55
CMS benchmark: 3.48
RN HPRD
0.6978hrs/resident/day▲ 0.01
Recommended: 0.75
Weekend Drop-off
13.87%
3.4825 weekday → 2.9995 weekend
Agency Staff
0.51%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.563hrs/resident/day
Direct care aides
LPN HPRD
0.8897hrs/resident/day
Licensed practical nurses
Consistency
0.2573std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Hillsborough County Average-0.39 HPRD
3.74
03.35 HPRD
vs. New Hampshire State Average-0.61 HPRD
3.96
03.35 HPRD
vs. National Average-0.55 HPRD
3.90
03.35 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
BEDFORD HILLS CENTER ★
BEDFORD · This facility
—
C
3.3460.6978★★★☆☆
RIDGEWOOD CENTER, GENESIS HEALTHCARE
BEDFORD
0.3 mi
C
3.2041.0729★★☆☆☆
BEDFORD NURSING & REHABILITATION CENTER
BEDFORD
1 mi
C
3.19050.529★★☆☆☆
MAPLE LEAF HEALTH CARE CENTER
MANCHESTER
2.7 mi
C
3.22330.5126★★★★☆
MOUNT CARMEL REHABILITATION AND NURSING CENTER
MANCHESTER
2.9 mi
B
4.26570.663★★★★☆
HANOVER HILL HEALTH CARE CENTER
MANCHESTER
3.1 mi
C
3.36880.4275★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
8
Total Deficiencies
$16,452
Fines Assessed
Oct 3, 2024Health
1 deficiency cited
▼
Jul 31, 2024Health
4 deficiencies cited
▼
May 22, 2024Health
1 deficiency cited· Includes actual harm
▼
Jun 29, 2023Health
2 deficiencies cited
▼

Penalty History

May 22, 2024Fine
$16,452
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.