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D
Poor

NEW MARK REHAB AND HEALTHCARE CENTER

11221 NORTH NASHUA DRIVE · KANSAS CITY, MO 64155

8167344433 · For profit - Limited Liability company

199 beds154.6 residents462 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

NEW MARK REHAB AND HEALTHCARE CENTER receives an overall staffing grade of D (Poor). With 3.1351 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.2625 HPRD, below the recommended 0.75. It is 0.76 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 10.71% compared to weekdays. The facility relies heavily on temporary agency staff (21.44% of hours), suggesting potential workforce instability.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (3)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.1351 HPRD — needs 0.34 more hours per resident per day.
⚠️RN staffing (0.2625 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.
⚠️21.44% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.1351hrs/resident/day▼ 0.76
CMS benchmark: 3.48
RN HPRD
0.2625hrs/resident/day▼ 0.42
Recommended: 0.75
Weekend Drop-off
10.71%
3.233 weekday → 2.8868 weekend
Agency Staff
21.44%
0% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.5774hrs/resident/day
Direct care aides
LPN HPRD
0.806hrs/resident/day
Licensed practical nurses
Consistency
0.233std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Clay County Average-0.79 HPRD
3.93
03.14 HPRD
vs. Missouri State Average-0.35 HPRD
3.48
03.14 HPRD
vs. National Average-0.76 HPRD
3.90
03.14 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
NEW MARK REHAB AND HEALTHCARE CENTER ★
KANSAS CITY · This facility
—
D
3.13510.2625★☆☆☆☆
AVALON VIEW HEALTH AND WELLNESS
LIBERTY
8.2 mi
D
3.12230.2526★☆☆☆☆
PINNACLE POINT WELLNESS & REHABILITATION
RIVERSIDE
8.7 mi
F
3.87150.1511★★☆☆☆
PARKVIEW HEALTHCARE
KANSAS CITY
13.1 mi
C
3.02460.499★☆☆☆☆
MAYWOOD TERRACE LIVING CENTER
INDEPENDENCE
15.4 mi
D
3.17820.3938★☆☆☆☆
ABODE HEALTH AND WELLNESS CENTER
INDEPENDENCE
18.7 mi
C
4.23960.4234★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

9
Inspections
41
Total Deficiencies
$14,458
Fines Assessed
Dec 31, 2025Health
2 deficiencies cited
▼
Nov 21, 2025Health
3 deficiencies cited
▼
Sep 26, 2025Health
2 deficiencies cited· Includes actual harm
▼
Jun 19, 2025Health
4 deficiencies cited
▼
May 2, 2025Health
1 deficiency cited
▼
Mar 26, 2025Health
1 deficiency cited· Includes actual harm
▼
Apr 11, 2024Health
13 deficiencies cited
▼
Feb 13, 2024Health
1 deficiency cited· Includes actual harm
▼
Sep 29, 2022Health
14 deficiencies cited
▼

Penalty History

Sep 26, 2025Fine
$6,440
Feb 13, 2024Fine
$8,018
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.