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C
Below Standard

The Terrace at Crystal LLC

3245 VERA CRUZ AVENUE NORTH · CRYSTAL, MN 55422

7639716300 · For profit - Individual

85 beds57.4 residents97 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

The Terrace at Crystal LLC receives an overall staffing grade of C (Below Standard). With 4.9122 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.4647 HPRD, below the recommended 0.75. It is 1.02 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 22.31% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (2)

⚠️Had 1 day with zero registered nurse hours this quarter. While below the 4-day threshold for an auto 1-star rating, any zero-RN day is a concern.
⚠️RN staffing (0.4647 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
4.9122hrs/resident/day▲ 1.02
CMS benchmark: 3.48
RN HPRD
0.4647hrs/resident/day▼ 0.22
Recommended: 0.75
Weekend Drop-off
22.31%
5.2428 weekday → 4.0731 weekend
⚠ Significant weekend reduction
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
1days this quarter
4+ days = auto 1-star
CNA HPRD
2.8213hrs/resident/day
Direct care aides
LPN HPRD
1.0411hrs/resident/day
Licensed practical nurses
Consistency
0.6411std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Hennepin County Average+0.76 HPRD
4.15
04.91 HPRD
vs. Minnesota State Average+0.67 HPRD
4.24
04.91 HPRD
vs. National Average+1.02 HPRD
3.90
04.91 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
The Terrace at Crystal LLC ★
CRYSTAL · This facility
—
C
4.91220.4647☆☆☆☆☆
GOOD SAMARITAN SOCIETY - SPECIALTY CARE COMMUNITY
ROBBINSDALE
0.9 mi
A
4.19111.2975★★★☆☆
THE VILLAS AT ROBBINSDALE
ROBBINSDALE
1.2 mi
C
3.47910.7411★★☆☆☆
COVENANT LIVING OF GOLDEN VALLEY CARE & REHAB CTR
GOLDEN VALLEY
1.8 mi
A
4.81881.2579★★★★★
Good Samaritan Ambassador
NEW HOPE
1.9 mi
A
4.65731.7823★★★★★
THE VILLAS AT BROOKVIEW
GOLDEN VALLEY
2.8 mi
B
3.50310.629★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

27
Inspections
157
Total Deficiencies
$174,044
Fines Assessed
Dec 8, 2025Health
27 deficiencies cited· Includes actual harm
▼
Jul 2, 2025Health
33 deficiencies cited· Includes actual harm
▼
Jun 27, 2025Health
1 deficiency cited
▼
May 21, 2025Health
2 deficiencies cited
▼
Mar 27, 2025Health
1 deficiency cited
▼
Mar 10, 2025Health
1 deficiency cited
▼
Feb 13, 2025Health
26 deficiencies cited· Includes actual harm
▼
Jan 17, 2025Health
6 deficiencies cited
▼
Dec 24, 2024Health
1 deficiency cited
▼
Dec 6, 2024Health
1 deficiency cited
▼
Aug 30, 2024Health
7 deficiencies cited
▼
Aug 6, 2024Health
1 deficiency cited· Includes actual harm
▼
Apr 12, 2024Health
3 deficiencies cited· Includes actual harm
▼
Apr 4, 2024Health
2 deficiencies cited
▼
Mar 27, 2024Health
9 deficiencies cited
▼
Dec 8, 2023Health
2 deficiencies cited
▼
Nov 28, 2023Health
3 deficiencies cited
▼
Oct 31, 2023Health
5 deficiencies cited· Includes actual harm
▼
Sep 21, 2023Health
3 deficiencies cited· Includes actual harm
▼
Sep 8, 2023Health
5 deficiencies cited
▼
Aug 24, 2023Health
3 deficiencies cited
▼
Aug 17, 2023Health
1 deficiency cited· Includes actual harm
▼
Aug 11, 2023Health
2 deficiencies cited
▼
Jul 27, 2023Health
3 deficiencies cited
▼
Jul 17, 2023Health
3 deficiencies cited
▼
Apr 25, 2023Health
5 deficiencies cited
▼
Apr 18, 2023Health
1 deficiency cited
▼

Penalty History

Aug 30, 2024Payment Denial
Aug 6, 2024Fine
$16,349
Mar 27, 2024Fine
$17,813
Mar 27, 2024Payment Denial
Jan 22, 2024Fine
$14,814
Jan 8, 2024Fine
$4,938
Jan 2, 2024Fine
$4,545
Dec 11, 2023Fine
$11,645
Nov 6, 2023Fine
$8,469
Jul 17, 2023Fine
$95,471
Jul 17, 2023Payment Denial
May 9, 2023Payment Denial
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.