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B
Good

Heritage Manor

321 NORTHEAST SIXTH STREET · CHISHOLM, MN 55719

2182545765 · Non profit - Church related

65 beds57.3 residents98 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
A
Very Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Heritage Manor receives an overall staffing grade of B (Good). With 3.4876 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.41 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 22.13% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.4876hrs/resident/day▼ 0.41
CMS benchmark: 3.48
RN HPRD
0.8935hrs/resident/day▲ 0.21
Recommended: 0.75
Weekend Drop-off
22.13%
3.7202 weekday → 2.897 weekend
⚠ Significant weekend reduction
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.8517hrs/resident/day
Direct care aides
LPN HPRD
0.7424hrs/resident/day
Licensed practical nurses
Consistency
0.5031std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. St. Louis County Average-0.42 HPRD
3.91
03.49 HPRD
vs. Minnesota State Average-0.75 HPRD
4.24
03.49 HPRD
vs. National Average-0.41 HPRD
3.90
03.49 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Heritage Manor ★
CHISHOLM · This facility
—
B
3.48760.8935★☆☆☆☆
Guardian Angels Health & Rehab Center
HIBBING
5.3 mi
B
3.76020.7059★★☆☆☆
The Waterview Pines LLC
VIRGINIA
14.9 mi
C
3.1570.5667★☆☆☆☆
The Waterview Woods LLC
EVELETH
15.6 mi
D
2.73990.3018★☆☆☆☆
Cook Community Hospital C&NC
COOK
26.4 mi
A+
5.49331.9372★★★★☆
Grand Village
GRAND RAPIDS
36.6 mi
A
4.83410.9732★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
25
Total Deficiencies
$0
Fines Assessed
Jun 26, 2025Health
17 deficiencies cited· Includes actual harm
▼
May 16, 2024Health
5 deficiencies cited
▼
Mar 9, 2023Health
3 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.