Home›Minnesota›Crow Wing County›Heartwood
A
Very Good

Heartwood

503 HEARTWOOD DRIVE · CROSBY, MN 56441

2185467000 · Non profit - Corporation

54 beds42.3 residents102 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
A+
Excellent
RN Staff
A
Very Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Heartwood receives an overall staffing grade of A (Very Good). With 4.4437 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.55 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 23.76% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
4.4437hrs/resident/day▲ 0.55
CMS benchmark: 3.48
RN HPRD
1.3997hrs/resident/day▲ 0.72
Recommended: 0.75
Weekend Drop-off
23.76%
4.7635 weekday → 3.6319 weekend
⚠ Significant weekend reduction
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.9724hrs/resident/day
Direct care aides
LPN HPRD
0.3459hrs/resident/day
Licensed practical nurses
Consistency
0.7084std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Crow Wing County Average+0.49 HPRD
3.95
04.44 HPRD
vs. Minnesota State Average+0.20 HPRD
4.24
04.44 HPRD
vs. National Average+0.55 HPRD
3.90
04.44 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Heartwood ★
CROSBY · This facility
—
A
4.44371.3997★★★★☆
AICOTA HEALTH CARE CENTER
AITKIN
10.6 mi
F
1.27550.152★★☆☆☆
Aitkin Health Services
AITKIN
11.3 mi
B
3.89840.9926★★★☆☆
CURA OF ONAMIA
ONAMIA
31.6 mi
B
3.87621.1196★★★★☆
PIERZ VILLA INC
PIERZ
35.9 mi
B
4.03440.7628★★★★★
Little Falls Care Center
LITTLE FALLS
40.2 mi
B
3.82990.8011★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
7
Total Deficiencies
$0
Fines Assessed
Jul 23, 2025Health
2 deficiencies cited
▼
Aug 7, 2024Health
4 deficiencies cited
▼
Jul 19, 2023Health
1 deficiency cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.