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A+
Excellent

Paul Oliver Memorial Hospital LTCU

224 Park Avenue · Frankfort, MI 49635

2313522200 · For profit - Corporation

35 beds25.7 residents60 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A+
Excellent
Total Staff
A+
Excellent
RN Staff
A+
Excellent
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Paul Oliver Memorial Hospital LTCU receives an overall staffing grade of A+ (Excellent). With 6.2288 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 2.33 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 17.74% compared to weekdays. The facility has low agency staff usage (0.02% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (2)

⚠️Had 2 days with zero registered nurse hours this quarter. While below the 4-day threshold for an auto 1-star rating, any zero-RN day is a concern.
📊Staffing levels are highly variable day to day (consistency score: 1.3695). This means the care experience can be very different depending on the day.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅Low agency staff usage (0.02%) — mostly permanent, familiar staff
Total Nurse HPRD
6.2288hrs/resident/day▲ 2.33
CMS benchmark: 3.48
RN HPRD
2.1459hrs/resident/day▲ 1.46
Recommended: 0.75
Weekend Drop-off
17.74%
6.5576 weekday → 5.394 weekend
Agency Staff
0.02%
0.07% of RN hours from contractors
Days with Zero RN
2days this quarter
4+ days = auto 1-star
CNA HPRD
3.5739hrs/resident/day
Direct care aides
LPN HPRD
0.509hrs/resident/day
Licensed practical nurses
Consistency
1.3695std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Benzie County Average+0.46 HPRD
5.76
06.23 HPRD
vs. Michigan State Average+2.20 HPRD
4.03
06.23 HPRD
vs. National Average+2.33 HPRD
3.90
06.23 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Paul Oliver Memorial Hospital LTCU ★
Frankfort · This facility
—
A+
6.22882.1459★★★★★
Maples Benzie County Medical Care
Frankfort
2.1 mi
A+
5.30051.2289★★★★☆
Manistee County Medical Care Facility
Manistee
25.2 mi
A+
5.5271.9556★★★★★
Grand Traverse Pavilions
Traverse City
30.8 mi
A
4.49181.2893★★☆☆☆
Medilodge of Traverse City
Traverse City
31.9 mi
C
3.40240.9569★★★★☆
Medilodge of GTC
Traverse City
32 mi
B
3.71131.1074★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
21
Total Deficiencies
$0
Fines Assessed
Mar 20, 2025Health
1 deficiency cited
▼
Jun 27, 2024Health
1 deficiency cited· Includes actual harm
▼
Feb 28, 2024Health
10 deficiencies cited
▼
Mar 9, 2023Health
9 deficiencies cited
▼

Penalty History

Jun 27, 2024Payment Denial
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.