Home›Michigan›Wayne County›Heritage Manor Nursing and Rehabilitation Center
D
Poor

Heritage Manor Nursing and Rehabilitation Center

9500 Grand River Ave · Detroit, MI 48204

3134917920 · For profit - Corporation

122 beds103.2 residents146 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Heritage Manor Nursing and Rehabilitation Center receives an overall staffing grade of D (Poor). With 3.4067 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.2677 HPRD, below the recommended 0.75. It is 0.49 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 16.55% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.4067 HPRD — needs 0.07 more hours per resident per day.
⚠️RN staffing (0.2677 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.4067hrs/resident/day▼ 0.49
CMS benchmark: 3.48
RN HPRD
0.2677hrs/resident/day▼ 0.42
Recommended: 0.75
Weekend Drop-off
16.55%
3.5738 weekday → 2.9824 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.9315hrs/resident/day
Direct care aides
LPN HPRD
1.0888hrs/resident/day
Licensed practical nurses
Consistency
0.3883std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Wayne County Average-0.27 HPRD
3.67
03.41 HPRD
vs. Michigan State Average-0.62 HPRD
4.03
03.41 HPRD
vs. National Average-0.49 HPRD
3.90
03.41 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Heritage Manor Nursing and Rehabilitation Center ★
Detroit · This facility
—
D
3.40670.2677★★☆☆☆
Oakpointe Senior Care and Rehab Center
Detroit
4.7 mi
B
3.83750.6025★★★★★
Hartford Nursing & Rehabilitation Center
Detroit
4.8 mi
F
4.16290.2318★★★★☆
St. Joseph's, A Villa Center
Hamtramck
4.8 mi
F
3.36460.191★★★★★
Hamilton Nursing Home
Detroit
6.3 mi
D
3.10970.3635★★★★★
The Villa at Great Lakes Crossing
Detroit
6.5 mi
F
3.58390.2279★★★★☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

10
Inspections
36
Total Deficiencies
$0
Fines Assessed
Jul 31, 2025Health
1 deficiency cited
▼
Jun 25, 2025Health
2 deficiencies cited
▼
May 19, 2025Health
1 deficiency cited
▼
Dec 20, 2024Health
13 deficiencies cited
▼
Sep 25, 2024Health
2 deficiencies cited
▼
May 15, 2024Health
1 deficiency cited
▼
Apr 24, 2024Health
7 deficiencies cited· Includes actual harm
▼
Mar 6, 2024Health
1 deficiency cited
▼
Nov 1, 2023Health
1 deficiency cited
▼
Nov 22, 2022Health
7 deficiencies cited
▼

Penalty History

Apr 24, 2024Payment Denial
Nov 1, 2023Payment Denial
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.